Customer

image description image description image description
Get the latest from Inside Retail straight to your inbox.
Join over 100,000 retailers who rely on our daily news, views and intelligence - it's free.

More from Customer

Should you leave customer care to the least trained staff?

Who’s spending money and who’s just wasting time?

What motivates a potential customer to choose your brand?

What does my KeepCup say about me?

Leading the customer experience at the edge

Are marketing initiatives destroying the customer experience?

Is the customer always right?

Why lowering prices may not be a good strategy

It’s all about me, anytime and anywhere

Customer service: a spontaneous echo

It’s all a matter of judgement

How to grow a brand customers fall in love with

Will customers talk to robots?

‘Buycott’ – new term, old idea but more scary than ever

Capitalising on the ‘menaissance’

How to convert passers-by into loyal brand advocates

Going Global – Understanding the American Shopper

Who are your customers really?

Embracing customer complaints

Sensory perception in customer experience