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judge hammer
Regulatory

‘Unconscionable’: HouseSmile caught swindling woman with dementia

Sean Cao
Myer and David Jones storefronts.
Strategy IR Pro

Why a merger could be the death of Myer and David Jones

Nicole Miranda
shoppers
Strategy

Retailers’ confidence at two-year high, Retail NZ survey shows

Over 76 per cent of respondents say they are ‘confident’ or ‘very confident’, a big jump from the previous 65.5 per cent.

Sean Cao
Baby

Baby Bunting’s sales grow in NZ as losses narrow

With five stores now open in New Zealand, Baby Bunting opened its first ‘store of the future’ branch last December.

Harry Booth
Financial

Improved spending data ‘particularly welcome’ after Christmas slump

Harry Booth
Strategy IR Pro

Sushi Sushi’s CEO on its future after Japanese takeover

Tahlia Whitfield
Top Stories

How retailers should respond to events like Ramadan and the Lunar New Year

Nicole Kirichanskaya

The Canton Fair: China’s trade showcase evolves with scale and sophistication

Inside Retail & Canton Fair
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Latest news

Enhancing customer experience in store: Four strategies from Kaisercraft

LS Retail
Strategy

Retailers’ confidence at two-year high, Retail NZ survey shows

Sean Cao
Marketing IR Pro

Inside the retail impact of the Wuthering Heights revival

Tahlia Whitfield
nick scali store Furniture & homewares

Nick Scali to expand in NZ after profit surge

With five stores in New Zealand currently, the Australian furniture retailer is looking at expanding its presence to 13.

Harry Booth

Publications

Stores

Openings & closings IR Pro

Barbeques Galore and the squeeze on mid-tier retail

Tahlia Whitfield
Wallace Cotton store opening
Openings & closings

Wallace Cotton expands store network

Sean Cao
Store design IR Pro

Inside Victoria’s Secret’s ‘Language of Love’ retail activation

Tahlia Whitfield
A look at Allbirds’ recent financial performance. Image supplied
Openings & closings

Allbirds to close all US full-price stores

Harry Booth
NZ Post retail store
Openings & closings

NZ Post to close 142 retail partner stores

Harry Booth

Retail Transformers

Retail Transformers

‘Decision fatigue’ has broken shopping. Stitch Fix’s Debbie Woloshin has a fix

  • 19m38s
Kelly Cook - CEO, David's Bridal
Retail Transformers

How Kelly Cook is reshaping David’s Bridal with an experience-first mindset

  • 19m 38s

Digital

Workforce IR Pro

Ocado, the ‘Tesla of grocery’, hits a crossroads after years of losses

As exclusivity clauses expire and fresh job cuts loom, Ocado is betting that new licensing deals and partners like Coles can final...

Stephanie Caite Chadwick
Strategy IR Pro

Billions in red envelopes: Inside the battle for China’s AI super-app future

Tong Van
E-commerce IR Pro

The Iconic’s CTO talks frictionless retail and the art of earning trust

Tahlia Whitfield
Strategy

Moochi debuts in Australia, marking first global expansion

Thanh Nha

Business

judge hammer
Regulatory

‘Unconscionable’: HouseSmile caught swindling woman with dementia

Sean Cao
Myer and David Jones storefronts.
Strategy IR Pro

Why a merger could be the death of Myer and David Jones

Nicole Miranda
shoppers
Strategy

Retailers’ confidence at two-year high, Retail NZ survey shows

Sean Cao
Image of hand using credit card.
Financial

Improved spending data ‘particularly welcome’ after Christmas slump

Harry Booth
Strategy IR Pro

Sushi Sushi’s CEO on its future after Japanese takeover

Tahlia Whitfield

Resources and downloads

Dive into our free retail resource hub - the home to industry reports, guides, annual lists and more.

Digital distinction - Commbank

Digital distinction: Attracting and retaining a new breed of customer

How should consumer businesses respond when budget-conscious consumers are changing up how they shop and spend? The emer...

Download Now

Re-energising the customer and employee experience

If you’re like many retailers, 2023 has brought some challenges. Rising customer expectations, increasing costs, and lab...

Download Now

A dollar saved is a dollar earned

Nowadays retailers are not just fighting each other for market share, as consumers deal with a 10% increase in the cost ...

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Gamifying the Shopping Experience

The impact of gamification on retail customer engagement. Gamification has been utilised in various forms by retailers a...

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Business

Regulatory

‘Unconscionable’: HouseSmile caught swindling woman with dementia

Sean Cao
Strategy IR Pro

Why a merger could be the death of Myer and David Jones

Nicole Miranda
Strategy

Retailers’ confidence at two-year high, Retail NZ survey shows

Sean Cao
Image of hand using credit card. Financial

Improved spending data ‘particularly welcome’ after Christmas slump

Retail NZ said that caution among businesses is set to continue.

Harry Booth

PODCASTS

Careers

judge hammer
Regulatory

‘Unconscionable’: HouseSmile caught swindling woman with dementia

Sean Cao
Carolyn Young
Regulatory

New safety bill gives ‘greater certainty’ to businesses, Retail NZ says

Harry Booth
NZ Government
Regulatory

Government retail crime group disbanding after exodus

Harry Booth
court proceedings
Regulatory

The TV Shop to face court over ‘exploitive and misleading practices’

Sean Cao
Regulatory IR Pro

Retail crime and the price of justification in 2026

Tahlia Whitfield
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