Trending news

shopper in supermarket
Financial

Kiwis spending more, but shopping less often, says Kiwibank

Sean Cao
Fashion & accessories IR Pro

How Kiwi Maku Fenaroli turned wearable art into her own label

Stephanie Caite Chadwick
Mighty Ape boxes
Online marketplaces

Mighty Ape posts sales and profit slump, names new leadership

Management expects the online retailer to return to positive performance in the second half.

Sean Cao
Regulatory IR Pro

What does the Supreme Court ruling mean for Trump’s tariffs?

A US Supreme Court decision curbs Donald Trump’s tariff powers, but uncertainty for global trade partners remains.

Reuters
Strategy IR Pro

Why Coach is going all in on hospitality

Tong Van
Financial

Retail NZ claims surcharge ban ‘poorly targeted’, but customers disagree

Harry Booth
Strategy IR Pro

Inside Hermès’ strategy for profitable growth in a slower China

Tong Van

Enhancing customer experience in store: Four strategies from Kaisercraft

LS Retail
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Latest news

Online marketplaces

Mighty Ape posts sales and profit slump, names new leadership

Sean Cao

NZ retailers cannot outspend global players – but they can outthink them 

iMedia Summits
Regulatory IR Pro

Inside the ACCC–Coles case: red tickets, grey rules, big stakes

Tahlia Whitfield
Hardware

‘Everyday low prices’ lead the way for Wesfarmers sales growth

Bunnings, Kmart, and Officeworks all recorded a growth in sales.

Harry Booth

Publications

Stores

Openings & closings IR Pro

Barbeques Galore and the squeeze on mid-tier retail

Tahlia Whitfield
Wallace Cotton store opening
Openings & closings

Wallace Cotton expands store network

Sean Cao
Store design IR Pro

Inside Victoria’s Secret’s ‘Language of Love’ retail activation

Tahlia Whitfield
A look at Allbirds’ recent financial performance. Image supplied
Openings & closings

Allbirds to close all US full-price stores

Harry Booth
NZ Post retail store
Openings & closings

NZ Post to close 142 retail partner stores

Harry Booth

Retail Transformers

Retail Transformers

‘Decision fatigue’ has broken shopping. Stitch Fix’s Debbie Woloshin has a fix

  • 19m38s
Kelly Cook - CEO, David's Bridal
Retail Transformers

How Kelly Cook is reshaping David’s Bridal with an experience-first mindset

  • 19m 38s

Digital

Workforce IR Pro

Ocado, the ‘Tesla of grocery’, hits a crossroads after years of losses

As exclusivity clauses expire and fresh job cuts loom, Ocado is betting that new licensing deals and partners like Coles can final...

Stephanie Caite Chadwick
Strategy IR Pro

Billions in red envelopes: Inside the battle for China’s AI super-app future

Tong Van
E-commerce IR Pro

The Iconic’s CTO talks frictionless retail and the art of earning trust

Tahlia Whitfield
Strategy

Moochi debuts in Australia, marking first global expansion

Thanh Nha

Business

shopper in supermarket
Financial

Kiwis spending more, but shopping less often, says Kiwibank

Sean Cao
Mighty Ape boxes
Online marketplaces

Mighty Ape posts sales and profit slump, names new leadership

Sean Cao
Red truck on misty highway.
Regulatory IR Pro

What does the Supreme Court ruling mean for Trump’s tariffs?

Reuters
The Coach Restaurant Singapore.
Strategy IR Pro

Why Coach is going all in on hospitality

Tong Van
credit card payment with POS machine
Financial

Retail NZ claims surcharge ban ‘poorly targeted’, but customers disagree

Harry Booth

Resources and downloads

Dive into our free retail resource hub - the home to industry reports, guides, annual lists and more.

Digital distinction - Commbank

Digital distinction: Attracting and retaining a new breed of customer

How should consumer businesses respond when budget-conscious consumers are changing up how they shop and spend? The emer...

Download Now

Re-energising the customer and employee experience

If you’re like many retailers, 2023 has brought some challenges. Rising customer expectations, increasing costs, and lab...

Download Now

A dollar saved is a dollar earned

Nowadays retailers are not just fighting each other for market share, as consumers deal with a 10% increase in the cost ...

Download Now

Gamifying the Shopping Experience

The impact of gamification on retail customer engagement. Gamification has been utilised in various forms by retailers a...

Download Now
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Business

Financial

Kiwis spending more, but shopping less often, says Kiwibank

Sean Cao
Online marketplaces

Mighty Ape posts sales and profit slump, names new leadership

Sean Cao
Regulatory IR Pro

What does the Supreme Court ruling mean for Trump’s tariffs?

Reuters
The Coach Restaurant Singapore. Strategy IR Pro

Why Coach is going all in on hospitality

The handbag maker’s Singapore restaurant shows how far fashion brands are willing to go to win loyalty.

Tong Van

PODCASTS

Careers

Red truck on misty highway.
Regulatory IR Pro

What does the Supreme Court ruling mean for Trump’s tariffs?

Reuters
Regulatory IR Pro

Inside the ACCC–Coles case: red tickets, grey rules, big stakes

Tahlia Whitfield
Regulatory

Retail NZ welcomes more flexibility from new labour law

Uyen Duong
judge hammer
Regulatory

‘Unconscionable’: HouseSmile caught swindling woman with dementia

Sean Cao
Carolyn Young
Regulatory

New safety bill gives ‘greater certainty’ to businesses, Retail NZ says

Harry Booth
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