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Dave Farrell

Dave Farrell - 30 years retail management in Europe, Africa and Australasia. Author - Historical Fiction - Trilogy ( Africa To Aotearoa ) Autistic advocate - Autistic Alliance NZ and Eye-2-i; Empowering Autistics

From the author

True leadership is not a “yes” brigade

Opinion: A true leader should not be held to the old guard's ways.

What plagues retail today?

Manager remuneration, corporate sterility and business EI.
Leadership

Any elephants in the room?

For all the projects, training schemes, improvement programmes and fast-track systems, retail still finds itself as a la...
Supply chain

State of the stockroom

Are retail warehouses a moneymaker or black hole?

Retail’s plastic onion

A proposed cutback of the single-use checkout bag is but a diversionary ploy
Customer

Retail hang-ups

There is little evidence to show that self-sabotaging retail behaviour has abated over the last two years.
Customer

Beyond fabricated ambience, into retail auras

Retailers invest millions of dollars fabricating store ambience, so why doesn't it always work?
Workforce

Managers incommunicado

Retail needs to purge the errant demeanours manifesting within ivory towers.
Management

What are your retailers doing?

How confident are you that your retailers are retailing?
Opinion

A lifetime of retail – nothing better

Dave Farrell looks back on 30 years in an 'incomparable' industry.
Opinion

Mixed messages and duplicity

Are we duping consumers by constantly over-promising?
Technology

What is it that retail is trying to achieve through technology?

The prevailing attitudinal mindset between AI and HR is reflected in financials, where one is seen as an asset and the o...
Technology

Retailer roots = retail routes

Innovation is not the cohort of the elite but the compulsion of those encountering the mundane, impractical or unjust.
Opinion

Retail: Character, charisma and candour

Retail is about simplicity, yet complicated by feeble leadership and handicapped by inconsequential management tiers.
Sustainability

Is benevolent retail achievable?

Before long, customers will be buying with the most powerful of triggers – their conscience.
Supermarkets

Animal welfare: In the hands of the retailer

Imagine the competitive distinction of a brand who added value through emotional intelligence, empathy and the support o...
Books & stationery

Time for publishing houses to retail up

Change is imperative to transform a fickle monopoly deficient in social coherence.

Are marketing initiatives destroying the customer experience?

Retailers need to remove the rose tinted spectacles and question the practicability of ivory tower initiatives.

The pied piper of Amazon

The fears of impending doom by local cartels feed the dissemination of debatable ability and ludicrous exaggeration.
Management

A non-fiction guide to retailing

In a time of diminishing talent pools, how would you portray your career to inspire the next generation?