Dave Farrell

Dave Farrell

Dave Farrell is a retailer and writer with three decades of experience on three continents.

Dave Farrell, Author at Inside Retail

book

Time for publishing houses to retail up

Change is imperative to transform a fickle monopoly deficient in social coherence.

discount-loyalty-customer-experience

Are marketing initiatives destroying the customer experience?

Retailers need to remove the rose tinted spectacles and question the practicability of ivory tower initiatives.

Amazon-search (1)

The pied piper of Amazon

The fears of impending doom by local cartels feed the dissemination of debatable ability and ludicrous exaggeration.

Retail-career

A non-fiction guide to retailing

In a time of diminishing talent pools, how would you portray your career to inspire the next generation?

Blah

Retail: Much ado about nothing

The burgeoning habitude from media correspondents of late is the unleashing of nondescript articles with indeterminate messages.

blame

Red herrings and scapegoats

The fact is for every underperforming brand, there are others excelling within the same niche.

etsy

Customer service: a spontaneous echo

No amount of indoctrination will enthuse demonstrable passion from team members unless there is meaningful engagement.

121

The hunter-gatherer in us all

Retail’s misery is a result of silver-bullet distraction and a narcissist misconception of what matters.

different

The secret life of an autistic retailer

Employers can be prejudiced against those they perceive to be disabled and often hide behind the bureaucracy of health and safety concerns.

sick

Telltale signs of an ailing retailer

How do symptoms present themselves to the general public?

markdowns, sale, discount

The faux discounter

Discount branding is a tightrope that very few do well and even less should partake.

Leadership

Retail cultures reflect leadership

A realisation that the company name is not the overriding brand nor are product and price-point decisive factors.

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