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Travel retail

Travel sector complaints surge this year: Commerce Commission

Travel sector complaints surge this year: Commerce Commission

This year has not been kind to travel retailers, but it seems customers feel travel retailers haven’t been kind either, with complaints about the industry hitting record levels in New Zealand. The Commerce...
Flight Centre to cut 23 stores, 160 staff in local restructure
Auckland Airport offers domestic travellers a dose of retail therapy
Flight Centre exits its “most challenging” year with a $510m loss
Flight Centre exits its “most challenging” year with a $510m loss

Travel retail Archives

Travel retail in tailspin as Kiwis plan to hunker down: Westpac

Most households still remain cautious about making travel plans.

Lagardère Travel Retail reopens outlets in ANZ domestic terminals

Travel retailer says handful of reopened stores will serve as test cases.

Flight Centre caves on cancellation fees after ACCC pressure

The business also looks to sell off head office to build cash reserves.

Virus-hit Flight Centre to raise $700m

Flight Centre is tapping investors for $700 million as business grinds to a halt.

Flight Centre pays $270,000 for misleading promotions

Travel group pays fine after 35,000 customers took part in unclear promotions.

Webjet earnings to take hit from Thomas Cook collapse

British travel company's demise could reduce earnings by $7 million.

Monocle opens its first travel-retail shop in Hong Kong

Global media brand opens its first dedicated travel-retail store at Hong Kong International Airport.

Flight Centre results dragged down by flat Australian market

Strong international results were offset by slowed Australian sales.

Flight Centre could see A$8m benefit from right-sizing: Citi

Retailer says it has no plans to significantly shrink store network.

Flight Centre names Kmart exec as new chief marketing officer

Travel brand snaps up Kmart exec for CMO role.

Helloworld expands New Zealand operations

Travel retailer acquires new businesses to broaden offer.

Lotte Duty Free expands into Australia and New Zealand

South Korean travel retailer Lotte Duty Free is expanding into Oceania.

Auckland Airport reports retail growth

Strong retail performance and international passenger growth boosts airport’s performance.

Flight Centre slapped with $12.5 million fine

Travel agent loses latest bout in marathon court battle, is considering its options.