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Stuart Bennie

Stuart Bennie is a retail consultant at Impact Retailing.

From the author

Due negligence

You cannot write vision into a document.

The retail traitors

Stuart Bennie thinks Unibail-Rodamco has been sold a pup.
Stores

Four big switch offs

Risk these four main issues at your own peril.
Opinion

Store managers are the kingpins

Retailer's need to pay a visit to this regional store to witness first hand what is happening there.
Supermarkets

Discount fatigue

It has been around for many years but is getting worse and now become endemic.
Financial

Weightings – a misconception

Are you using weightings? If so, stop.
Security

The scourge of cyber attacks

Do retailers actually fathom the seriousness and threat of data hacking?
Financial

When Stuart met Michael

Stuart Bennie recounts a compelling recent meeting with Michael Gordon from Steinhoff Asia Pacific.
Customer

Embracing customer complaints

Why a customer who complains is a retailer’s best friend.
Technology

Privacy protection and e-commerce

Will overzealous online marketing drive consumers to use software to protect their anonymity?
Supermarkets

Transparency and the future

What would introducing transparency to salaries and pricing do for retailers?
Department stores

It’s all about the merchandise

Stuart Bennie on the demise of a 120-year-old department store.
Opinion

Breaking the rules for retail success

How not following the rules to the letter can be a good thing in retail.

Is position important?

Type of traffic can often be the most important aspect of store location, says Stuart Bennie.
Opinion

Never invest in stock

Stuart Bennie discusses the pitfalls of over purchasing stock.
Customer

Blended retail

Stuart Bennie considers comparisons between online and bricks and mortar stores.
Financial

Markdowns – friend or foe?

Stuart Bennie provides some pointers on marking down stock in retail stores.
Omnichannel

Turning the tables

Stuart Bennie looks at the number of pureplay retailers turning to bricks and mortar.
Financial

Cost polaristion

Stuart Bennie asks, if most retailers are targeting the middle, does this mean that they are right?
Financial

Change your focus

Moving your focus from sales to GP$ can have a big impact, writes Stuart Bennie.