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Stuart Bennie

Stuart Bennie is a retail consultant at Impact Retailing.

From the author

Due negligence

You cannot write vision into a document.

The retail traitors

Stuart Bennie thinks Unibail-Rodamco has been sold a pup.

Four big switch offs

Risk these four main issues at your own peril.

Store managers are the kingpins

Retailer's need to pay a visit to this regional store to witness first hand what is happening there.

Discount fatigue

It has been around for many years but is getting worse and now become endemic.

Weightings – a misconception

Are you using weightings? If so, stop.

The scourge of cyber attacks

Do retailers actually fathom the seriousness and threat of data hacking?

When Stuart met Michael

Stuart Bennie recounts a compelling recent meeting with Michael Gordon from Steinhoff Asia Pacific.

Embracing customer complaints

Why a customer who complains is a retailer’s best friend.

Privacy protection and e-commerce

Will overzealous online marketing drive consumers to use software to protect their anonymity?

Transparency and the future

What would introducing transparency to salaries and pricing do for retailers?

It’s all about the merchandise

Stuart Bennie on the demise of a 120-year-old department store.

Breaking the rules for retail success

How not following the rules to the letter can be a good thing in retail.

Is position important?

Type of traffic can often be the most important aspect of store location, says Stuart Bennie.

Never invest in stock

Stuart Bennie discusses the pitfalls of over purchasing stock.

Blended retail

Stuart Bennie considers comparisons between online and bricks and mortar stores.

Markdowns – friend or foe?

Stuart Bennie provides some pointers on marking down stock in retail stores.

Turning the tables

Stuart Bennie looks at the number of pureplay retailers turning to bricks and mortar.

Cost polaristion

Stuart Bennie asks, if most retailers are targeting the middle, does this mean that they are right?

Change your focus

Moving your focus from sales to GP$ can have a big impact, writes Stuart Bennie.

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