Stuart Bennie

Stuart Bennie

Stuart Bennie is a retail consultant at Impact Retailing.

Stuart Bennie, Author at Inside Retail

Due negligence

You cannot write vision into a document.

The retail traitors

Stuart Bennie thinks Unibail-Rodamco has been sold a pup.

Four big switch offs

Risk these four main issues at your own peril.

Store managers are the kingpins

Retailer’s need to pay a visit to this regional store to witness first hand what is happening there.

Discount fatigue

It has been around for many years but is getting worse and now become endemic.

Weightings – a misconception

Are you using weightings? If so, stop.

The scourge of cyber attacks

Do retailers actually fathom the seriousness and threat of data hacking?

When Stuart met Michael

Stuart Bennie recounts a compelling recent meeting with Michael Gordon from Steinhoff Asia Pacific.

Embracing customer complaints

Why a customer who complains is a retailer’s best friend.

Privacy protection and e-commerce

Will overzealous online marketing drive consumers to use software to protect their anonymity?

Transparency and the future

What would introducing transparency to salaries and pricing do for retailers?

It’s all about the merchandise

Stuart Bennie on the demise of a 120-year-old department store.