Stuart Bennie

Stuart Bennie

Stuart Bennie is a retail consultant at Impact Retailing.

Stuart Bennie, Author at Inside Retail

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Store managers are the kingpins

Retailer’s need to pay a visit to this regional store to witness first hand what is happening there.

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Discount fatigue

It has been around for many years but is getting worse and now become endemic.

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Weightings – a misconception

Are you using weightings? If so, stop.

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The scourge of cyber attacks

Do retailers actually fathom the seriousness and threat of data hacking?

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When Stuart met Michael

Stuart Bennie recounts a compelling recent meeting with Michael Gordon from Steinhoff Asia Pacific.

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Embracing customer complaints

Why a customer who complains is a retailer’s best friend.

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Privacy protection and e-commerce

Will overzealous online marketing drive consumers to use software to protect their anonymity?

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Transparency and the future

What would introducing transparency to salaries and pricing do for retailers?

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It’s all about the merchandise

Stuart Bennie on the demise of a 120-year-old department store.

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Breaking the rules for retail success

How not following the rules to the letter can be a good thing in retail.

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Is position important?

Type of traffic can often be the most important aspect of store location, says Stuart Bennie.

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Never invest in stock

Stuart Bennie discusses the pitfalls of over purchasing stock.

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