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Ethics versus innovation: How to create an anti-discriminatory store
As the retail industry quickly evolves and becomes more reliant on access to technology and digital devices, it’s impera...
Oz Hair & Preezie perfect e-com by taking the in-store experience online
Preezie's innovative guided shopping experiences allow retailers to take their in-store consultants into the digital spa...
Good. Different? Aldi follows rivals on self-service and e-commerce
Aldi Australia is rolling out self-service technology to select stores in NSW and taking its first steps in e-commerce.
Retail news around the globe
LVMH works with Prada and Cartier on blockchain; The Warehouse Group expands in retail; McDonald’s rides K-pop craze wit...
Can Amazon blow out the hair care market?
Amazon is making its hairdressing debut with the opening of a high-tech salon in London. But is the Amazon Salon a viabl...
Amazon to let Whole Foods customers pay by palm print
Amazon.com Inc said it is rolling out biometric technology at its Whole Foods stores around Seattle starting on Wednesda...
How Starbucks is fostering inclusivity on both sides of the checkout
Starbucks accessibility manager shares how the coffee chain is creating an inclusive Third Place for its customers.
Dan Murphy’s unveils future-focused stores as Endeavour demerger nears
Australia’s largest liquor retailer unveils future-focused store concept based on consumer education and discovery.
Countdown trials temperature-controlled lockers in two stores
Countdown's General Manager Brand and CountdownX, Sally Copland, says the robotic pickup option is another step to incre...
Imagr supplying smart carts to Japanese retail group
The system operates with a charging station, a desktop-sized server, and an "imaging station" where the clerk can scan a...
Peeking in the fitting room: How to get real-time data on buyer behaviour
One of the more visible outcomes of the coronavirus pandemic has been a growing awareness and urgency for many physical ...
What it’s like to shop as a person with an intellectual disability
Alex Elliot and Ella Darling, project workers from Council for Intellectual Disability, share their experiences of navig...
Making retail lemonade from pandemic lemons
The coronavirus pandemic has given rise to a number of new retail opportunities, and luxury is undergoing something of a...
How City Chic’s IT team contributes to its omnichannel success
Ensuring stores have a solid internet connection is harder than it sounds in a world of BNPL and click-and-collect.
L’Oreal turns to Google as coronavirus spurs virtual make-up shift
Shoppers searching Google for cosmetics will be able to try them on virtually through a deal with L’Oreal.
