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Experience first, tech second: This is what the future of “phygital” looks like
Putting the physical and digital together isn’t new, but doing it for retail success in our modern world is trickier tha...

H&M Group tests new tech in US Cos stores
The pilot is part of its strategy to tap into the in-store technology-driven retail experience, further deepening relati...

Harvey Nichols Hong Kong launches world-first NFT retail space
Harvey Nichols has introduced the world’s first blue-chip non-fungible tokens (NFT) retail concept space located inside ...

Inside Afterpay and the Australian Fashion Council’s “cutting edge” store
The Edit is an experiential retail space celebrating local designers and the latest in-store technology.

Aldi UK’s latest Special Buy: checkout-free shopping
The low-cost grocery chain isn’t known for cutting-edge technology but it will soon trial an app that allows customers t...

Opinion: Say hello to the new face of beauty retail
Many beauty retailers are reliant on physical experiences, but as we remain in lockdown, savvy brands are reimagining ho...

Robot baristas to serve coffee at 30 Singapore train stations
Located in 5sqm retail spaces, the robots will have a cashless, contactless interface and can serve up to 200 cups of co...

Inside Lego’s immersive new global store design
The Lego Group will debut a new immersive retail format in New York City on Friday as it seeks to strengthen brand love ...

Ethics versus innovation: How to create an anti-discriminatory store
As the retail industry quickly evolves and becomes more reliant on access to technology and digital devices, it’s impera...

Ethics versus innovation: How to create an anti-discriminatory store
As the retail industry quickly evolves and becomes more reliant on access to technology and digital devices, it’s impera...

Oz Hair & Preezie perfect e-com by taking the in-store experience online
Preezie's innovative guided shopping experiences allow retailers to take their in-store consultants into the digital spa...

Good. Different? Aldi follows rivals on self-service and e-commerce
Aldi Australia is rolling out self-service technology to select stores in NSW and taking its first steps in e-commerce.

Retail news around the globe
LVMH works with Prada and Cartier on blockchain; The Warehouse Group expands in retail; McDonald’s rides K-pop craze wit...