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Robot baristas to serve coffee at 30 Singapore train stations
Located in 5sqm retail spaces, the robots will have a cashless, contactless interface and can serve up to 200 cups of co...

Inside Lego’s immersive new global store design
The Lego Group will debut a new immersive retail format in New York City on Friday as it seeks to strengthen brand love ...

Ethics versus innovation: How to create an anti-discriminatory store
As the retail industry quickly evolves and becomes more reliant on access to technology and digital devices, it’s impera...

Ethics versus innovation: How to create an anti-discriminatory store
As the retail industry quickly evolves and becomes more reliant on access to technology and digital devices, it’s impera...

Oz Hair & Preezie perfect e-com by taking the in-store experience online
Preezie's innovative guided shopping experiences allow retailers to take their in-store consultants into the digital spa...

Good. Different? Aldi follows rivals on self-service and e-commerce
Aldi Australia is rolling out self-service technology to select stores in NSW and taking its first steps in e-commerce.

Retail news around the globe
LVMH works with Prada and Cartier on blockchain; The Warehouse Group expands in retail; McDonald’s rides K-pop craze wit...

Can Amazon blow out the hair care market?
Amazon is making its hairdressing debut with the opening of a high-tech salon in London. But is the Amazon Salon a viabl...

Amazon to let Whole Foods customers pay by palm print
Amazon.com Inc said it is rolling out biometric technology at its Whole Foods stores around Seattle starting on Wednesda...

How Starbucks is fostering inclusivity on both sides of the checkout
Starbucks accessibility manager shares how the coffee chain is creating an inclusive Third Place for its customers.

Dan Murphy’s unveils future-focused stores as Endeavour demerger nears
Australia’s largest liquor retailer unveils future-focused store concept based on consumer education and discovery.

Countdown trials temperature-controlled lockers in two stores
Countdown's General Manager Brand and CountdownX, Sally Copland, says the robotic pickup option is another step to incre...

Imagr supplying smart carts to Japanese retail group
The system operates with a charging station, a desktop-sized server, and an "imaging station" where the clerk can scan a...

Peeking in the fitting room: How to get real-time data on buyer behaviour
One of the more visible outcomes of the coronavirus pandemic has been a growing awareness and urgency for many physical ...

What it’s like to shop as a person with an intellectual disability
Alex Elliot and Ella Darling, project workers from Council for Intellectual Disability, share their experiences of navig...