Dennis Price, Author at Inside Retail
How many of the things we ‘know’ about retail is myth and how many are facts?
Click bait annoys, but in bricks and mortar land we have the same thing.
The solution is not big data, robotics, the CX or a better brand.
Imagine CEOs could ‘talk’ to all staff across a country-wide network, get feedback and pass on tips during the day – all with no ongoing cost after setup?
How retailers can learn from the Pokémon Go craze – without missing the bigger picture.
Without exception we can attribute success or failure of a retail business to people, says Dennis Price.
It is beneficial to take the time to diagnose the failings in one’s retail business, says Dennis Price.
Dennis Price provides his top 30 tips for e-commerce operators.
Things that we know today are always overturned in the face of advancing knowledge, writes Dennis Price.
A host of biases in our thinking processes make us think we are better than we really are, says Dennis Price.
You need to listen to customers and know them to be successful at customer service, writes Dennis Price.
Dennis Price gives his view on why some franchises don’t survive.