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customer pays with card
Regulatory

Retail NZ, allies propose alternative credit, debit surcharge solution

Sean Cao
Francis Belin
Luxury

Luxury retailer MyTheresa names Francis Belin as its new CEO

Kaycee Enerva
people shopping
Financial

Retail sales data suggests consumers are loosening the purse strings

Of the 15 retail sectors monitored, eight experienced higher sales volumes.

Irene Dong
Supermarkets IR Pro

How Who Gives A Crap turned limited editions into a retail growth engine

As festive rolls fly off shelves at Aldi and loyalty deepens at Woolworths, Who Gives A Crap’s limited-edition strategy is proving...

Stephanie Caite Chadwick
Strategy IR Pro

Inside the new tactics employed by retailers to woo AI agents

Arriana McLymore
Strategy IR Pro

Why Prada’s Lorenzo Bertelli will lead Versace’s most critical turnaround yet

Tong Van
Furniture & homewares

Temple & Webster sees early success in New Zealand launch

Irene Dong

The Canton Fair: China’s trade showcase evolves with scale and sophistication

Canton Fair
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Latest news

Financial

Retail sales data suggests consumers are loosening the purse strings

Irene Dong
Strategy IR Pro

How value will power holiday volume

Simon Porter
Supermarkets

‘One-stop shop’ decimates nationwide supermarket consent barrier 

Sean Cao
Three women with shopping bags walking and laughing. Customer IR Pro

The science behind winning back customer trust

When every corporate misstep goes viral, the science of customer trust may be retail’s ultimate operational risk – and its biggest...

Johann Ponnampalam

Publications

Stores

Icebreaker store in Thailand
Openings & closings

Icebreaker expands into Southeast Asia with first store in Thailand

Irene Dong
Uniqlo Orchard flagship entrance
Store design IR Pro

Uniqlo’s Joey Tong on the thinking behind the brand’s Orchard flagship refresh

Tong Van
Costco store
Supermarkets

Costco to open second NZ store in Drury 

Sean Cao
Workforce IR Pro

How Mecca’s female leaders changed beauty retail forever

Stephanie Caite Chadwick
Image of Michael Hill Bondi flagship.
Openings & closings

Michael Hill brings new store concept to Sydney, at Bondi Junction

Darshana Gupta

Retail Transformers

Retail Transformers

How Lowe’s Joe Cano uses AI to create a smarter, more personal shopping journey

  • 13m 46s
Retail Transformers

AI meets retail: Ebay’s plan to make every shopping experience unique

  • 29m 49s

Digital

customer pays with card Regulatory

Retail NZ, allies propose alternative credit, debit surcharge solution

The groups propose placing caps on debit card surcharge and personal domestic credit card surcharge.

Sean Cao
Luxury

Luxury retailer MyTheresa names Francis Belin as its new CEO

Kaycee Enerva
Strategy IR Pro

Inside the new tactics employed by retailers to woo AI agents

Arriana McLymore
Social commerce IR Pro

Australia’s teen social media ban pushes content creators to look abroad

Reuters

Business

people shopping
Financial

Retail sales data suggests consumers are loosening the purse strings

Irene Dong
customer pays with card
Regulatory

Retail NZ, allies propose alternative credit, debit surcharge solution

Sean Cao
Supermarkets IR Pro

How Who Gives A Crap turned limited editions into a retail growth engine

Stephanie Caite Chadwick
Christmas in London
Strategy IR Pro

How value will power holiday volume

Simon Porter
People looking at their phones in Manhattan
Strategy IR Pro

Inside the new tactics employed by retailers to woo AI agents

Arriana McLymore

Resources and downloads

Dive into our free retail resource hub - the home to industry reports, guides, annual lists and more.

Digital distinction - Commbank

Digital distinction: Attracting and retaining a new breed of customer

How should consumer businesses respond when budget-conscious consumers are changing up how they shop and spend? The emer...

Download Now

Re-energising the customer and employee experience

If you’re like many retailers, 2023 has brought some challenges. Rising customer expectations, increasing costs, and lab...

Download Now

A dollar saved is a dollar earned

Nowadays retailers are not just fighting each other for market share, as consumers deal with a 10% increase in the cost ...

Download Now

Gamifying the Shopping Experience

The impact of gamification on retail customer engagement. Gamification has been utilised in various forms by retailers a...

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Business

Financial

Retail sales data suggests consumers are loosening the purse strings

Irene Dong
Regulatory

Retail NZ, allies propose alternative credit, debit surcharge solution

Sean Cao
Supermarkets IR Pro

How Who Gives A Crap turned limited editions into a retail growth engine

Stephanie Caite Chadwick
Christmas in London Strategy IR Pro

How value will power holiday volume

With global consumers remaining cautious this Christmas, retailers need to take a nuanced marketing approach to succeed.

Simon Porter

PODCASTS

Careers

customer pays with card
Regulatory

Retail NZ, allies propose alternative credit, debit surcharge solution

Sean Cao
people at supermarket checkout
Supermarkets

‘One-stop shop’ decimates nationwide supermarket consent barrier 

Sean Cao
colored sand
Regulatory

Major retailers caught in asbestos play sand recall

Kaycee Enerva
Image of person shoplifting.
Regulatory

Christchurch police snare shoplifting ringmembers

Darshana Gupta
Image of Drury Metropolitan Centre render.
Shopping centres & malls

Drury Metropolitan Centre plans get fast-tracked

Darshana Gupta
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