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People wait at Christchurch Airport in New Zealand
Regulatory

Opinion: Why ending duty-free tobacco sales would be good for health, and budgets

The Conversation
Michael Hill products
Financial

Michael Hill expects strong earnings uplift as sales grow

Sean Cao
NZ Post retail store
Openings & closings

NZ Post to close 142 retail partner stores

The move is intended to make sure the urban retail network has the right number of stores in the right locations.

Harry Booth
Marketing

Lego, Crocs enter multi-year global partnership

The partnership will begin with the Lego Brick Clog, the first product in a series scheduled to continue from this year onwards.

Uyen Duong
Luxury IR Pro

Why Burberry’s China recovery looks different this time

Tong Van
Strategy IR Pro

Why Sephora and Olive Young are building a K-beauty-powered retail alliance

Nicole Kirichanskaya
Strategy IR Pro

What ChatGPT ads mean for retailers

Richard Taylor

The Canton Fair: China’s trade showcase evolves with scale and sophistication

Inside Retail & Canton Fair
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AI IR Pro

What does it mean to be visible in an AI-curated world?

Tahlia Whitfield
Openings & closings

NZ Post to close 142 retail partner stores

Harry Booth
Strategy IR Pro

How First Thing built a defensible position in a noisy market

Tahlia Whitfield
Supermarkets

Foodstuffs NZ taps Flybuys executive for new chief customer officer role

Originally from Hawke’s Bay, Boyle has more than 20 years of experience in product, digital, customer experience and marketing rol...

Uyen Duong

Publications

Stores

NZ Post retail store
Openings & closings

NZ Post to close 142 retail partner stores

Harry Booth
Openings & closings IR Pro

How Le Creuset is using physical stores to reinforce its century-old brand

Tahlia Whitfield
Kai Co
Supermarkets

Kai Co plans to reinvent grocery retail model

Kaycee Enerva
Amazon parcel
Openings & closings IR Pro

Were Temu and Amazon really responsible for Cheap as Chips’ collapse?

Tahlia Whitfield
EB Games sign
Strategy

EB Games considers closing all NZ stores

Harry Booth

Retail Transformers

Retail Transformers

‘Decision fatigue’ has broken shopping. Stitch Fix’s Debbie Woloshin has a fix

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Kelly Cook - CEO, David's Bridal
Retail Transformers

How Kelly Cook is reshaping David’s Bridal with an experience-first mindset

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Digital

AI IR Pro

What does it mean to be visible in an AI-curated world?

The new technology is becoming the first stop for FMCG discovery and brands must adapt to stay seen.

Tahlia Whitfield
Strategy IR Pro

What ChatGPT ads mean for retailers

Richard Taylor
Strategy

Siri set for a revamp – as a chatbot

Zaheer Kachwala
Data

Spending dip in ‘critical’ December worries experts

Harry Booth

Business

People wait at Christchurch Airport in New Zealand
Regulatory

Opinion: Why ending duty-free tobacco sales would be good for health, and budgets

The Conversation
Michael Hill products
Financial

Michael Hill expects strong earnings uplift as sales grow

Sean Cao
a person wears Lego-inspired Crocs clog
Marketing

Lego, Crocs enter multi-year global partnership

Uyen Duong
A Burberry Check styled shirt with the Burberry label is displayed at the Burberry flagship store
Luxury IR Pro

Why Burberry’s China recovery looks different this time

Tong Van
An exterior shot of an Olive Young flagship in South Korea.
Strategy IR Pro

Why Sephora and Olive Young are building a K-beauty-powered retail alliance

Nicole Kirichanskaya

Resources and downloads

Dive into our free retail resource hub - the home to industry reports, guides, annual lists and more.

Digital distinction - Commbank

Digital distinction: Attracting and retaining a new breed of customer

How should consumer businesses respond when budget-conscious consumers are changing up how they shop and spend? The emer...

Download Now

Re-energising the customer and employee experience

If you’re like many retailers, 2023 has brought some challenges. Rising customer expectations, increasing costs, and lab...

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A dollar saved is a dollar earned

Nowadays retailers are not just fighting each other for market share, as consumers deal with a 10% increase in the cost ...

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Gamifying the Shopping Experience

The impact of gamification on retail customer engagement. Gamification has been utilised in various forms by retailers a...

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Business

Regulatory

Opinion: Why ending duty-free tobacco sales would be good for health, and budgets

The Conversation
Financial

Michael Hill expects strong earnings uplift as sales grow

Sean Cao
Marketing

Lego, Crocs enter multi-year global partnership

Uyen Duong
A Burberry Check styled shirt with the Burberry label is displayed at the Burberry flagship store Luxury IR Pro

Why Burberry’s China recovery looks different this time

CEO said growth was led by domestic consumers in key mainland cities, with outbound Chinese spending still soft.

Tong Van

PODCASTS

Careers

People wait at Christchurch Airport in New Zealand
Regulatory

Opinion: Why ending duty-free tobacco sales would be good for health, and budgets

The Conversation
Woolworths Dunedin South
Supermarkets

Woolworths warned by Commerce Commission for alleged code breach

Harry Booth
Regulatory IR Pro

Return fraud, counterfeits and other scams: 2025 was a banner year

Michael Baker
receipt
Regulatory IR Pro

How political pressure is accelerating scrutiny of supermarket pricing

Tahlia Whitfield
Pak'nSave store
Supermarkets

Foodstuffs report shows teenagers responsible for majority of retail offences 

Sean Cao
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