Who’s spending money and who’s just wasting time?

You walk into a store looking for a new outfit, it takes you around 10 minutes to pick out a few items, but it’s fun so who’s counting. You then spend four minutes waiting for help on sizing – OK they’re busy. Can you now be bothered waiting to try these on? Five minutes later you finally get a change room and love two items – so let’s pay and we’re out of here, right? There are a few people in line and then damn it, a person in front has a return. Seven minutes later and you’re

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