Brian Walker

Brian Walker

As the principal and founder of Retail Doctor Group in the Australasian and Asian market place, Brian brings considerable senior experience gained in the specialty retail, franchising and shopping centre sectors.

Brian Walker, Author at Inside Retail

The space race: How to design your shop floor to build loyalty

A case for taking products off the shelves, and putting classrooms in the store.

The truth about physical store closures in retail

A closer look at global store closure data, and a plea for local data.

Why retail basics are the key to a great customer experience

Why being a great retailer is fundamental to the customer experience.

The relationship between online and physical retail? It’s complicated.

What we can glean from the past Christmas trading season.

How to beat the machine

Brian Walker on the power of storytelling in retail.

Do you own the retail space?

What invitation do you have to play in the great game of retail?

Why shortening the transaction gap and lengthening the experience matters

As retail changes stores need to realise the opportunity of experience.

Why Australian retail is breaking under the weight of stock

Brian Walker on the ‘scourge’ of the retail proposition.

Gaining your unfair advantage

Brian Walker on the insidious effect of cannibalisation between physical retailers.

“You talking to me?”

Brian Walker examines the art of telling your story.

Retail predictions for 2018

Brian Walker predicts the big five retailing trends for the year.

The theatre of Christmas retailing

Brian Walker says it’s showtime for retailers – and time to maximise trade during the crucial period.

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