Brian Walker

Brian Walker

As the principal and founder of Retail Doctor Group in the Australasian and Asian market place, Brian brings considerable senior experience gained in the specialty retail, franchising and shopping centre sectors.

Brian Walker, Author at Inside Retail

The 5 Golden Rules of reducing your occupancy costs: Rule #1

Everything you need to know before you sign a lease.

The limbic system, the cognitive mind and the user illusion that misleads

This misconception about consumers is still rampant in retail.

The case for swimming against the current

Why when everyone else is zigging, it’s time to zag.

Eight steps to maximise your sale price

Opinion: Every good business should always be ready for sale.

Don’t innovate, adapt: What retailers can learn from Ikea

The furniture retailer has adapted its iconic store format for urban shoppers.

How to cut through the kaleidoscopic customer journey

Three tips for building a community in the age of social media.

It takes people to bring retail alive

Store staff have a huge influence on the customer experience. Are you investing in them?

European retail: The greatest hits

Fresh off a retail study tour, Brian Walker reviews the best of European retail.

The space race: How to design your shop floor to build loyalty

A case for taking products off the shelves, and putting classrooms in the store.

The truth about physical store closures in retail

A closer look at global store closure data, and a plea for local data.

Why retail basics are the key to a great customer experience

Why being a great retailer is fundamental to the customer experience.

The relationship between online and physical retail? It’s complicated.

What we can glean from the past Christmas trading season.

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