As the principal and founder of Retail Doctor Group in the Australasian and Asian market place, Brian brings considerable senior experience gained in the specialty retail, franchising and shopping centre sectors.
Brian Walker, Author at Inside Retail
Three tips for building a community in the age of social media.
Store staff have a huge influence on the customer experience. Are you investing in them?
Fresh off a retail study tour, Brian Walker reviews the best of European retail.
A case for taking products off the shelves, and putting classrooms in the store.
A closer look at global store closure data, and a plea for local data.
Why being a great retailer is fundamental to the customer experience.
What we can glean from the past Christmas trading season.
Brian Walker on the power of storytelling in retail.
What invitation do you have to play in the great game of retail?
As retail changes stores need to realise the opportunity of experience.
Brian Walker on the ‘scourge’ of the retail proposition.
Brian Walker on the insidious effect of cannibalisation between physical retailers.