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Why Deciem is debunking “clean beauty”
Deciem has launched a new campaign to educate consumers about chemicals and allay fears perpetuated by clean beauty mark...
Card spending surges in May
Apparel recorded the highest month-on-month increase in spending, surging $18 million.
Premier Retail sets record guidance as Covid strategies pay off
CEO Mark McInnes says Mother’s Day sales set a new record for the group, helping drive strong overall May sales.
The Reject Shop rolls out training after team subject to verbal abuse and stalking
Retailers, union and government grappling to deal with increasing levels of customer abuse towards frontline staff.
Netflix and shop: Online store offers limited-edition merchandise
Merchandise in the online shop will be "carefully selected high-quality apparel and lifestyle products," the company sai...
Ikea and Sephora: Why businesses need to go beyond the bottom line
In modern-day retail, businesses need to show that they care about something other than making a profit to succeed in th...
Here’s what three analysts expect from Amazon Prime Day 2021
Prime Day generated US$3.5 billion for SMB sellers last year. Here’s what to expect from this year’s event.
Aussie online retailer Canningvale resurrects Robinsons Singapore online
Australian online retailer Canningvale has just acquired an iconic Singaporean department store. Here's why.
Why supermarkets are investing in payment platforms
Major supermarkets are investing heavily in payment platforms in a bid to deliver a seamless customer experience that ri...
Costco staffing up for NZ launch next year
Costco is putting the finishing touches on its Auckland-based warehouse ahead of its local launch next year.
Inside Accent Group’s new customer experience centre
The Australian footwear giant has built a new space in its head office dedicated to helping the CX team innovate and thr...
Woolworths failed to listen to critics in Darwin store debacle, report finds
Woolworths admits commercial considerations took precedence over public interest as Independent Review into Darwin Dan M...
South Auckland superettes caught exploiting migrant labour
Director Balwinder Singh, who tried to undermine investigations, and his wife Jaswinder Kaur have been ordered to pay $1...
“Flawed from the outset”: Behind the downfall of David Jones Food
David Jones’ parent suggests a move towards concessions model and longlife products to save ailing food business.
Countdown owner launches payments platform
Wpay will power payments inside and outside of Woolworths Group's businesses, and further extends the group into the ret...
