strategy Archives - Inside Retail
Beyond fabricated ambience, into retail auras
Retailers invest millions of dollars fabricating store ambience, so why doesn’t it always work?
Competitive advantage…do you even have one?
Think of some long-standing Australian retailers and assess what has changed in the last decade.
Should you leave customer care to the least trained staff?
The paradox of putting our most inexperienced staff in front of our most experienced customer.
Nike president: Undifferentiated, mediocre retailers won’t survive
Global brand outlines “triple double strategy” to reach bullish targets.
Retailer roots = retail routes
Innovation is not the cohort of the elite but the compulsion of those encountering the mundane, impractical or unjust.
Who’s spending money and who’s just wasting time?
Retailers talk about loss prevention, but with so much at stake what about abandoned sales prevention?