strategy Archives - Inside Retail

The case for swimming against the current

Why when everyone else is zigging, it’s time to zag.

How to beat the machine

Brian Walker on the power of storytelling in retail.

Beyond fabricated ambience, into retail auras

Retailers invest millions of dollars fabricating store ambience, so why doesn’t it always work?

Competitive advantage…do you even have one?

Think of some long-standing Australian retailers and assess what has changed in the last decade.

What are your retailers doing?

How confident are you that your retailers are retailing?

Flight Centre lifts guidance

Travel retailer performs strongly in first-half.

Is slow trade self-inflicted?

Great retailers take advantage of others being ‘off the boil’.

Should you leave customer care to the least trained staff?

The paradox of putting our most inexperienced staff in front of our most experienced customer.

Nike president: Undifferentiated, mediocre retailers won’t survive

Global brand outlines “triple double strategy” to reach bullish targets.

Greencross says it can resist Amazon

Pet care retailer bullish after strong trading, CFO departs.

Retailer roots = retail routes

Innovation is not the cohort of the elite but the compulsion of those encountering the mundane, impractical or unjust.

Who’s spending money and who’s just wasting time?

Retailers talk about loss prevention, but with so much at stake what about abandoned sales prevention?