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Heather McIlvaine

Heather McIlvaine is features and premium editor - retail at Inside Retail. In her nearly four years writing for Inside Retail, Heather has traveled to Shenzhen to cover the epic Chinese shopping event Single’s Day, doggedly reported the details of Amazon's launch in Australia, toured the biggest office supplies store in the world to understand the future of physical retail, dissected the 'Instagram aesthetic' with three brands that embody the look and followed the local fashion industry's pivot to making PPE during Covid-19. An LA-native who now lives in Melbourne (via Munich), she could happily survive on a diet of good tacos, coffee and beer and welcomes local recommendations for all three.

From the author

How lifestyle brand Matilda Life is tapping into demand for Australian-made

Jo Mercer is hoping to reverse the decline of Australia’s manufacturing industry with the launch of her locally made lif...

‘Not enough to stop paid advertising’: Inside Lush’s decision to quit social

The move is expected to cost the company £10 million in the short-term, but Lush said it’s a case of putting people over...

How Aussie sportswear brand LSKD did a month’s worth of orders in 24 hours

The online retailer has been preparing for its weeklong Black Friday Festival for an entire year, and the hard work is f...

Q&A: Subtype GM Liam Robson on immersive stores and the future of sneakers

Premium sneaker and streetwear retailer Subtype opened its fifth store last week, in Brisbane. Here, we speak with gene...

How Flora & Fauna is keeping unwanted toys out of landfill

The eco-friendly retailer's new initiative aims to reduce the millions of toys that are thrown in the bin each year, and...

Meet Outer – the US outdoor furniture brand curing ‘wet butt syndrome’

The online retailer has just launched in Australia, bringing its clever product design, desire to get people outdoors, a...

How ex-Uniqlo global creative director Ken Leung got his start in fashion

As global creative director of Uniqlo, Ken Leung was responsible for the Japanese retailer’s designer collaborations. He...

Sportscraft is expanding into children’s wear. Here’s why

Australia’s longest continuously running apparel brand, Sportscraft, is expanding into children’s wear with a permanent ...

Three sustainability experts weigh in on the textile waste problem

Efforts to reduce the amount of textiles that end up in landfill are finally starting to gain traction amidst a broader ...

How Indigenous fashion brands are paving the way for the next generation

Indigenous fashion brands have started to make industry connections and tap into resources to grow their businesses, pav...

Inside Optus’ plan to change the way customers view telco stores

How this telco plans to become the most loved everyday brand in Australia.

How Institchu plans to become the world’s leading custom clothing company

Custom clothing company Institchu is looking to list on the Australian Securities Exchange in the next 12 to 18 months t...

Retail appointments of the week

Bottega Veneta's creative director departs; Marketplacer names first vice president of community; Clarks CEO steps down ...

Tim MacKinnon once was fired as a kitchen hand. Now he’s CEO of Providoor

The e-commerce expert talks about working in restaurants in his younger years, and what he thinks retail and hospitality...

‘Cool is an attitude’: How Aje creates clothes every woman wants

We speak to the brand’s co-founders about creating clothes for women of every age and supporting causes that are close t...

How Tim MacKinnon plans to keep Providoor cooking beyond lockdown

The gourmet meal delivery start-up is looking to raise funds from external investors to support the next phase of growth...

Maggie Zhou reflects on Alibaba’s role in the rise of 11.11

From 27 merchants in 2009 to over 250,000 in 2020, here’s how Singles’ Day has changed at the Chinese e-commerce giant A...

Subtype to open new store in ‘under-serviced’ market of Brisbane

The premium sneaker and streetwear retailer is set to open its fifth bricks-and-mortar store in Brisbane later this mont...

Retail appointments of the week

Phil Leahy steps down as CEO of Retail Global; Valentino names new head of Southeast Asia, Australia; Myer appoints two ...

Taking the ‘doorbuster deal’ online: Strandbags gears up for peak season

After unveiling a new look and feel in-store, the luggage retailer has spent the last few months revamping its digital o...