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Heather McIlvaine

Heather McIlvaine is features and premium editor - retail at Inside Retail. In her nearly four years writing for Inside Retail, Heather has traveled to Shenzhen to cover the epic Chinese shopping event Single’s Day, doggedly reported the details of Amazon's launch in Australia, toured the biggest office supplies store in the world to understand the future of physical retail, dissected the 'Instagram aesthetic' with three brands that embody the look and followed the local fashion industry's pivot to making PPE during Covid-19. An LA-native who now lives in Melbourne (via Munich), she could happily survive on a diet of good tacos, coffee and beer and welcomes local recommendations for all three.

From the author

Watch out, Amazon: JD.com’s new store is a peek into the future of retail

The five-storey mall in China will be full of cutting-edge technology, including holographic projections, VR equipment, ...

Gamified and global: How Wish aims to compete with Amazon

The mobile shopping app is shedding its reputation for counterfeit products and slow delivery by enticing brands and mer...

Melbourne quake raises question for retailers: Are you ready for a crisis?

Major earthquakes are rare in Australia, but Wednesday’s tremor reminded retailers of the importance of being prepared. ...

Meet the Aussie e-commerce aggregator that aims to be a unicorn in 18 months

The online marketplace boom has given rise to a new type of retail business, the e-commerce aggregator. And Una Brands i...

Citizen Wolf: ‘If you’re not making to order, you’re not sustainable’

Oversupply is a big problem in the fashion industry, and Citizen Wolf co-founder Zoltan Csaki has some strong views on h...

How personal shopping app Gimme aims to disrupt online delivery

Gimme's network of personal shoppers will go in-store to make a purchase and bring it to the customer's doorstep within ...

How Myer plans to reach $1 billion in online sales

The department store's online sales have more than doubled to over $500 million since 2018, and CEO John King believes t...

Vaccine passports are coming to Australia. Here’s what 4 retailers think

Australia is set to become the latest country where people are required to provide proof of vaccination to enter shops, ...

Nepalese designer Prabal Gurung on the role of immigrants in fashion

The experience of being an immigrant can be a powerful creative force in fashion, but the industry still has a long way ...

Exclusive: Target Australia MD talks turnaround ahead of brand relaunch

Richard Pearson is just the latest person to attempt a turnaround at the perpetually underperforming retailer. Here's wh...

Joseph Altuzarra: ‘The definition of luxury has changed’

The acclaimed designer talks about the key ways the fashion industry has changed since he started his luxury womenswear ...

VIDEO: Meet the startup helping people ditch single-use sanitary pads

LastObject has a mission to eliminate single-use products by making even better reusable alternatives. In this video we ...

TikTok for good: Vinomofo co-founder launches app to drive social change

Good Empire aims to harness the positive aspects of social media to tackle the big issues facing humanity.

Nike, Serena and the push for diversity in design

The multi-billion-dollar sneaker and streetwear industries were born out of Black culture, but people of colour have lar...

Former L’Oréal Australia MD goes all in on natural skincare

Mark Tucker ran L’Oréal Australia for years. Now he's tapping into the clean beauty boom with the upcoming launch of hem...

T2 ramps up digital roadmap amidst record online sales

Here’s how the Melbourne-based tea brand aims to bring its distinctive retail experience to life online.

How cult US beauty brand Il Makiage is disrupting the beauty industry

Backed by L Catterton, the online retailer recently expanded to Australia and is rumoured to be pursuing an IPO.

Here’s why retailers are facing higher transport costs and shipping delays

Covid-19 is continuing to disrupt the global supply chain, and logistics experts warn that retailers need to get stock o...

A new accord to protect garment workers is in effect. Here’s what’s in it

The agreement replaces the landmark Bangladesh Accord implemented after a building collapse killed more than 1100 garmen...

Aje makes big bet on athleisure with rollout of Aje Athletica stores

The designer fashion brand plans to open 11 new Aje Athletica stores in the next 10 months, taking its physical footprin...

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