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Heather McIlvaine

Heather McIlvaine is features and premium editor - retail at Inside Retail. In her nearly four years writing for Inside Retail, Heather has traveled to Shenzhen to cover the epic Chinese shopping event Single’s Day, doggedly reported the details of Amazon's launch in Australia, toured the biggest office supplies store in the world to understand the future of physical retail, dissected the 'Instagram aesthetic' with three brands that embody the look and followed the local fashion industry's pivot to making PPE during Covid-19. An LA-native who now lives in Melbourne (via Munich), she could happily survive on a diet of good tacos, coffee and beer and welcomes local recommendations for all three.

From the author

How Indigenous brands are using the ‘power of fashion’ to create change

Winners of the National Indigenous Fashion Awards share how they're using their businesses to create positive change for...

How viral DIYs on Facebook inspired Kmart Australia’s new product range

The discount department store has just launched its first range of DIY products, including wallpaper, flooring, curtains...

Swanndri is beloved by Kiwis, but can it become a global brand?

New Zealand outdoor clothing retailer Swanndri is looking to key overseas markets for growth, as it evolves beyond its w...

Advice from veteran retailers on how to get through a recession

We reached out to some of Australia’s most experienced retailers to find out how they approached financial crises in the...

How a trip to the bathroom inspired Pottery Barn’s inclusive furniture line

The retailer has launched a new collection of products designed to meet the needs of people who are injured, living with...

How Alémais went from idea to award-winning Aussie brand in two years

The Australian fashion brand has been a runaway success since launching two years ago. Yesterday, it was crowned the win...

Fast Forward: Highlights from our series on the future of retail

While our Fast Forward series has come to an end, we've compiled some of the biggest themes and takeaways together.

How The Outnet is tapping into the booming menswear market

The global menswear market is expected to grow at a CAGR of nearly 6 per cent from 2020-2025, with 39 per cent of that g...

VIDEO | Fast Forward: What will retail look like in 2032?

In the third episode of our new video series on the future of retail, we find out whether online deliveries could be shi...

Welcome to David Jones’ new luxury menswear offer in Melbourne

Twenty new brands, complimentary styling services, made-to-measure suit fittings and more – David Jones' new menswear of...

Can ‘smart’ Blundstone boots help ease healthcare workers’ pain?

Researchers at Monash University have put sensors in the soles of Blundstone boots to measure the physical strain that h...

Why Amazon’s offer to change the way it uses seller data is a big deal

Amazon has offered to change the way it operates in the hope of settling a long-running antitrust investigation by the E...

Why StockX CMO Deena Bahri believes failure is key to growth

In this Q&A, we discuss what she loves about retail, who her business heroes are and why it’s important to take risks to...

VIDEO | Fast Forward: What will retail look like in 2027?

In the second episode of our new video series on the future of retail, we cover food, fashion and the metaverse, and ask...

Inside the first sexual wellness store in the metaverse

Erotic online retailer Lovehoney has launched the world’s first sexual wellness store in the metaverse. Officially openi...

Everything you need to know about retail’s facial recognition fiasco

How is facial recognition being used in retail stores and why is it so controversial? We spoke with consumer behaviour e...

This is how StockX is responding to the looming recession

Despite the current economic climate, the online marketplace has just launched its first ever global brand campaign. Her...

A taste for convenience: Guzman y Gomez bets big on mobile orders

The business recently relaunched its mobile app to allow users to customise menu items, save their favourite orders and ...

How do you make a biodegradable jacket? Kathmandu tells all

The outdoor retailer recently launched a nylon jacket designed to break down in landfill. We spoke with the company’s he...

VIDEO | Fast forward: What will retail look like in 2023?

Introducing a new video series where we speak to industry experts about the future of retail.