The Conversation
The Conversation, Author at Inside Retail
Regulating Facebook could hinder small businesses with overseas customers
The ACCC should not overlook the role of social platforms in helping Australian small businesses sell goods globally.
Online shopping algorithms are colluding to keep prices high
Dynamic pricing tools have become more sophisticated.
The decoy effect: how you are influenced to choose without really knowing it
How the decoy effect influences consumer purchase decisions.
The hidden costs of online shopping – for customers and retailers
“Customer first” is the basis of all retailer strategies, but now they are struggling with the consequences.
Woke washing: what happens when marketing communications don’t match corporate practice
Companies seeking to embrace corporate social activism must also have patience.
Digital assistants like Alexa and Siri might not be offering you the best deals
Your home digital assistant is always listening, but is it always offering you the best content?
Book on Steinhoff’s demise shows danger of ‘big men’ business leaders
Crucial lessons on the collapse of Steinhoff.
