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Chipotle digital restaurant

Chipotle shows that digital restaurants are the future

Chipotle’s chief development officer shares the strategy behind the chain’s digital restaurants.
Diamond ring

Secrets to improve online offering in New Zealand

The jewellery retailer expects to launch a local site mid-year.

Bunnings one step closer to launching full e-commerce offering

Hardware chain to launch fully transactional site in next 18 months.

When was the last time you measured your customer service?

Why are retailers focused on 'experience' when they can't get basic customer care right?

Kikki.K to accelerate global growth

Stationery firm signs deal with key supplier.

Frank Lowy: Retiring was frightening

Westfield veteran has 'no fear' about the future of physical retailing.

The commoditisation of convenience

The Iconic's chief marketing officer on the main themes to watch out for in 2018.

The retail traitors

Stuart Bennie thinks Unibail-Rodamco has been sold a pup.

Retail future is experiences, not stuff

Experts say physical stores are evolving to combat the online shopping threat.

Report: Shoppers’ last minute dash increasingly online

Physical stores still on top, but consumers increasingly look online for late Xmas shop.

Amazon has officially launched in Australia

E-commerce giant up and running in Oz.

Retail sector under “real pressure”

Industry body concerned by latest spending figures.

Greencross says it can resist Amazon

Pet care retailer bullish after strong trading, CFO departs.

Kathmandu new directors begin

New board additions commence following veterans' retirements.

H&M reports quarterly drop

Stores to get chopped as fast fashion giant evaluates 'redrawn' competitive landscape.

The real power of omnichannel retailing

Most retailers in this day and age are probably at best multi-channel entities.

Online spend back to double digits

Latest data may confirm earlier suspicions that the timing of Easter and weather contributed to the dip in growth rate o...

Retail: Much ado about nothing

The burgeoning habitude from media correspondents of late is the unleashing of nondescript articles with indeterminate m...

Online spend softens in April

Purchases from offshore online retailers surge in latest report.

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