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Exclusive: Woolworths’ head of delivery talks the rise of marketplaces

Last year, supermarket giant Woolworths launched its Everyday Market, an online marketplace hosted within its broader website that allows customers access a variety of products in categories not traditionally held in its supermarkets, such as homewares and clothing, and includes products from Big W, PetCulture, Healthylife, Designer Bums and Joonya. In the lead up to the 2022 Online Retailer Conference & Expo, Andrew Ong, the business’ head of delivery experience for Everyday Market, discu