From the author
Inside Lotte’s “unique” duty-free offering to new Sydney store
Earlier this month, South Korean retail giant Lotte Duty Free launched a three-level boutique store in the Sydney CBD, b...
Be seen, be heard: Why The Body Shop has partnered with the UN
The Body Shop has partnered with the United Nations to launch a new campaign, ‘Be Seen, Be Heard’, which seeks to empowe...
Retail appointments of the week
Ampol's new head of retail; General Pants CEO steps up as boss of Alquemie Group; Marks & Spencer's Indian arm gets new ...
Citizen Wolf’s Zoltan Csaki on the importance of taking risks
Here, we talk to Csaki about what it has been like to be a pioneer in the made-to-order fashion space, and what he’s lea...
“If you want fast, there’s a cost”: Inside Australia’s supply chain strain
Not only is the delivery and logistics industry facing delayed international shipments of products to Australia, it’s ha...
Why loyalty programs should focus on providing value to customers
Many brands now offer loyalty programs to entice customers to shop with them more often and offer rewards. The good news...
“Something special”: Harris Farm makes Canberra comeback
A new 4,500sqm Majura Park store will reintroduce Canberrans to the Harris Farm Markets store, and will create the oppor...
Retail appointments of the week
Dan Murphy's MD exits; Flybuy's new Cyber Security lead; Coca-Cola's new VP of marketing; Marketplacer hires CTO.
Strandbags goes hell for leather with new style-focused brand Evity
After staying silent for two years, Strandbags has launched a new leather brand and set its sights on an international e...
Cost-of-living pressures mount as Countdown owner backs wage increase
As Australia’s supermarkets continue to hold the line on food prices, Woolies’ CEO Brad Banducci noted that a “balanced”...
Hotter, quicker, faster: Domino’s GM on what NZ customers want
Domino’s Cameron Toomey talks drone delivery, electric bikes, and how the pandemic has changed what Kiwis want.
Why insects could be the future of pet food
Insect-based pet foods currently make up around US$7 billion of the US$105 billion pet-food industry, but that figure is...
From the source: Tristan Harris, Harris Farm Markets
Late last year, Harris Farm launched back into Queensland, both physically and digitally. And the business has eyes on V...
Five minutes with Bellamy’s CEO, Tarsi Luo
The CEO of the organic baby food brand talks about the business’ new vision, her experience with international trade, an...
Why a standalone Woolworths drive-through is a “no brainer”
The proposed Rose Bay drive-through store is an extension of the business’ successful direct-to-boot contactless service...
Life at the top: How to balance work and life as a retail leader
At last week’s Retail Fest conference, three business leaders shared their tips for keeping work and life balanced.
Meat subscription start-up Our Cow tramples $1.5m equity funding goal
The service, which connects Australians directly with farmers, is aiming to use the growing investment to scale up and i...
“It’s simple”: Ex-Burberry exec on why you should listen to customers
To take control of the next decade, retailers need to fundamentally shift how they view their customers, says customer b...
“Steal our ideas”: Zero Co launches new range, plans global expansion
Byron Bay refillables start-up Zero Co has entered the personal care space, with the future release of beauty products i...
Your customers want it: The business case for sustainability
From selling hope to saving money, sustainability experts converged at Retail Fest 2022 to put forward why it makes sens...
