Social media commotion in retail industry

Sue Chetwin
Sue Chetwin, CEO of Consumer NZ, emphasises social media benefits The news has been awash with stories of food establishment proprietors resorting to social media to vent anger, reduce competition or glorify themselves. To give an example, the owner of Molten Sven Nielsen has been described as attacking a customer on Facebook for writing a scathing review of his restaurant in Mt Eden on Zomato. According to Nielsen, the offe

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