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From the source: Mike Halligan, Scratch Pet Food
Subscription business Scratch has had a bumper year. Image: Supplied.

From the source: Mike Halligan, Scratch Pet Food

Lockdown saw many of us depending on man’s best friend more than ever. Here, Mike Halligan, co-founder of subscription online retailer Scratch Pet Food, talks to us about dinner for dogs, why you can’t always ...
Cheers! How liquor brands can prepare for the festive season
Zappos founder dies
Wanaka author launches online bookstore for children Kiwi Kids Read Books
Chipotle shows that digital restaurants are the future

E-commerce Archives

Here’s how The Iconic stuck to its values during Covid-19

In 2019, the online retailer set some ambitious targets to become a more ethical and sustainable business. Then came a g...

Amazon US launches online pharmacy in new contest with drug retail has launched an online pharmacy for delivering prescription medications in the US, increasing competition wit...

Second life: How The Archive Place is changing the game for designer fashion

This Aussie start-up sells out-of-season luxury and designer pieces to customers.

Why Christmas will be very different for retailers this year

Why Kiwi retailers should reimagine their e-commerce offerings to be successful in the years to come.

Analysis: Here’s what Singles Day says about the future of retail

It's the Godzilla of sales - and here's what the rest of the global retail industry can learn from it.
Crossborder shopping

Tax take from offshore e-commerce sites set to hit $100 million

New Zealand’s tough stance on collecting tax from offshore companies selling to locals online has brought in $95.2 milli...

Mighty Ape rated New Zealand’s best retailer for customer experience

New Zealand online retailer Mighty Ape is the top-ranked retailer for customer service in the annual Kantar Customer Lea...

Singles Day sets record for Alibaba, rival JD

Alibaba predictably set a new record for Singles Day gross merchandise volume (GMV) yesterday.

How the world’s oldest bookstores are surviving during Covid

These beloved bookstores may have been around for decades — centuries in some cases — but they’re finding new ways to co...

Opinion: How social commerce is cutting out “the messy middle” of e-commerce

Social media giants like TikTok, Facebook and Pinterest are now cashing in to to get a piece of the e-commerce pie.
Supermarket shopper

Countdown posts solid growth as e-commerce surges

Woolworths' Countdown business saw sales grow 6.9 per cent during the quarter to $1.8 billion, while online sales rose 5...
Woolworths Carrum Downs_Estore

What Walmart’s e-commerce labs tell us about the future of retail

Retailers around the world are powering forward with innovative digital concepts to improve the customer experience.

Luxury’s secret weapon to surviving Covid: The personal shopper

With store closures and diminished travel all around the globe, here's how luxury is set to survive and thrive during Co...
Image of a woman

How Modibodi plans to take period proof undies all over the world

This Aussie period proof undies brand has plans to become a truly global business in the future.
Christmas shopping mall

Once bitten, twice shy: Why retailers will be nervous of a Covid Christmas

While retailers will welcome the Christmas sales boost, the silly season is set to put immense pressure on supply chains...