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Inside Retail NZ

From the author

Supply chain

What retailers can learn from the food sector about clean warehouses

Contributor Jack Moroney reveals how retailers can make their warehouses more hygienic.
Management

13 tips for better crisis communication

When a crisis hits, people in the workplace turn to their leaders for clarity, honesty and reassurance. Here's how to ge...

Picking up new habits during COVID-19

Will consumers' COVID-19 shopping habits stick around post-recovery? Contributor Justin Dery argues yes.
McDonald's

McDonald’s accused of sexual harassment on global scale

Fast food giant faces international sexual harassment lawsuit.

Social media in a time of crisis

Many brands rely on social media to build relationships with customers, but how do you effectively engage them during a ...

How retail leaders can avoid a pandemic burnout

Tips to get through this stressful time.
Marketing

The new rules of brand building

Bricks-and-mortar stores might be shut, but there are still ways to continue building your brand.

China: A window into a post-pandemic world

As Chinese consumers tiptoe back into stores, what can Australian retailers learn from their journey?

Craveable Brands CEO: leadership, pivoting and battling a pandemic

Craveable Brands' Karen Bozic talks about her role in the multi-brand business.
Customer

How retailers can stretch less and mean more to customers

By having an almost singular focus, retail brands will be better positioned to underpromise and overdeliver says Moensie...

Retail’s safe return: Preparing for the rebound

Four things retailers can do to get prepared for a post-COVID world.

COVID-19: E-commerce ups its game

Here are some of the challenges e-commerce businesses face in the time of coronavirus.

What will the post COVID-19 store look like?

A peek into the future of retail.

Understanding consumer sentiment during COVID-19

Retail Doctor Group runs through how to understand and utilise data on the changing consumer.

I’ve spoken to dozens of retail execs in the last two weeks. Here’s what I learned

Matt Newell shares insights from his conversations with retail executives.

Want to know how to survive COVID-19? Look to JD.com

The retailer went online during the SARS outbreak in 2003. Now it's one of the biggest e-commerce companies in China.
Store design

What all great stores have in common

The secret to a great shopping experience? Sense of place.

Domino’s takes top prize in 2020 Retailer Awards

All the winners from the 2020 Retailer Awards.
Store design

It’s not a store, it’s a place of worship. Meet the new brand experience

From F45 to Ikea, brands are creating spaces that are more like clubhouses than shops.

Top 50 People in E-Commerce 2020 revealed

Accent Group's Mark Teperson topped this year's list of e-commerce leaders.