“Starting to get brilliant”: Microsoft, IGA and Coca Cola leaders talk AI

Source: Bigstock
Like other industries, retail is already taking up Artificial Intelligence (AI) technologies and programs such as ChatGPT to optimise their efficiency and improve their operations. However, the rapid development and integration of AI have sparked conversations about what’s in store for the future. At the Consumer Goods Forum’s (CGF) Global Summit held in Kyoto, Japan, industry leaders – including President of Microsoft Japan Miki Tsusaka, CEO of IGA Incorporated John Ross and Chairman &

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