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Human touch in a tech-driven era

A few years ago I had dinner with a memory man. I forget his name – ironically – but we were both speaking at a conference and he’d just completed his “pick any name from the telephone book” routine followed by a quick-fire round where in return for our date of birth he’d shout out the day of the week we were born. He seemed a friendly sort, so I asked him the dreaded “how do you do it?” question. Taking a simple example, he explained how the common excuse for not remembering nam