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shopping Archives

The psychology of Christmas shopping: how marketers nudge you to buy

How do marketers nudge consumers towards consumption?

Dunedin City Council allows Easter trading choice

Retailers get to choose whether to trade or close next year.

Report: Shoppers’ last minute dash increasingly online

Physical stores still on top, but consumers increasingly look online for late Xmas shop.

China’s Singles Day retail phenomenon will blow Black Friday out the water

Popular US event is not the only game in town – or even the biggest.

Why retailers want you to ‘click and collect’

Retailers are starting to realise the benefit of combining online and in-store shopping.

Who needs retail experts?

UK retail giants take a calculated risk with new bosses.

Retail basics are so yesterday

The mechanics of stock turn are nowhere as sexy as digital interfaces at the POS, but is still if not more, crucially im...

Tracing the past for retail’s tomorrow

New research examines the key milestones in the evolution of customer experience to chart the store of tomorrow.

Contested spaces: you can’t stop the music

The sounds that divide shoppers.

Retail therapy: why we love to buy

Trying to rationalise between the pleasure of acquiring items vs the pain of paying money.

The path to purchase is no longer linear

Customers’ path to purchase has changed – and retailers need to pay attention.