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Norrelle Goldring

Norrelle is a commercial & insights driven strategist, growth agent, global sales & marketing leader with 17+ years building and growing retail & consulting businesses. She drives growth through change, with customer experience at the centre. Her background combines channel, customer and category across insight & research, strategy, marketing, sales operations and activation. She brings diverse perspectives from multiple industry sectors including FMCG, retail, consumer durables, technology and telco.

From the author

Retail’s new kids on the bricks-and-mortar block

The Explore Store offers a different experience to the new Express store in Warringah Mall.

How COVID-19 will change consumer behaviour

Beyond the immediate crisis, retailers need to consider how consumer behaviour will change in the future.
Management

Where there’s hope, there’s life

How global retailers are responding to the COVID-19 crisis.
Marketing

The rising influence of third-party reviews

The increasing influence of strangers on consumers’ shopping journey.