
Michelle Grujin
From the author

Analysis: Make omnichannel nearly omnipotent
Consumers will continue to engage via multiple platforms, depending on their needs in the moment. Giving them the exper...
May 26, 2022

Opinion: Why retail needs to be elevated from a job to a career
Young Australians see retail jobs as a stop-gap in their careers rather than a long term proposition.
Jan 6, 2022

Why your workforce should be digitalised by now
The rapid digitalisation of the past two years doesn’t just change what retailers do – it changes who they are. But with...
Nov 19, 2021

Opinion: Say hello to the new face of beauty retail
Many beauty retailers are reliant on physical experiences, but as we remain in lockdown, savvy brands are reimagining ho...
Sep 13, 2021

How retailers are overcoming the tyranny of distance
As e-commerce ramps up and customer expectations continue to rise, it’s time for businesses to revisit their supply chai...
Jul 7, 2021

Opinion: Why data and real estate go hand in hand
Now more than ever, physical retailers need to lean on data to make sure they’re creating the right experiences for cons...
Mar 3, 2021

Opinion: Why coming up with a Plan B is part of the future of retail
The industry has never been in greater need of timely, accurate and responsive demand monitoring and forecasting than no...
Oct 30, 2020

Opinion: No going back for consumer brands
The pandemic has changed consumption for at least the next decade. Here’s how your business can adapt to the new normal.
Oct 5, 2020