From the author
Analysis: Make omnichannel nearly omnipotent
Consumers will continue to engage via multiple platforms, depending on their needs in the moment. Giving them the exper...
Opinion: Why retail needs to be elevated from a job to a career
Young Australians see retail jobs as a stop-gap in their careers rather than a long term proposition.
Why your workforce should be digitalised by now
The rapid digitalisation of the past two years doesn’t just change what retailers do – it changes who they are. But with...
Opinion: Say hello to the new face of beauty retail
Many beauty retailers are reliant on physical experiences, but as we remain in lockdown, savvy brands are reimagining ho...
How retailers are overcoming the tyranny of distance
As e-commerce ramps up and customer expectations continue to rise, it’s time for businesses to revisit their supply chai...
Opinion: Why data and real estate go hand in hand
Now more than ever, physical retailers need to lean on data to make sure they’re creating the right experiences for cons...
Opinion: Why coming up with a Plan B is part of the future of retail
The industry has never been in greater need of timely, accurate and responsive demand monitoring and forecasting than no...
Opinion: No going back for consumer brands
The pandemic has changed consumption for at least the next decade. Here’s how your business can adapt to the new normal.
