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Heather McIlvaine

Heather McIlvaine is features and premium editor - retail at Inside Retail. In her nearly four years writing for Inside Retail, Heather has traveled to Shenzhen to cover the epic Chinese shopping event Single’s Day, doggedly reported the details of Amazon's launch in Australia, toured the biggest office supplies store in the world to understand the future of physical retail, dissected the 'Instagram aesthetic' with three brands that embody the look and followed the local fashion industry's pivot to making PPE during Covid-19. An LA-native who now lives in Melbourne (via Munich), she could happily survive on a diet of good tacos, coffee and beer and welcomes local recommendations for all three.

From the author

image of laybuy founders

Laybuy says new funds will fuel international expansion

The local buy now pay later platform is targeting further growth in the UK.

RedBalloon: Why it’s time to invest in marketing

The platform's parent company Big Red Group has just made a major investment in marketing technology. CEO David Anderson...

Baby Bunting now shipping to NZ

The Australian retailer recently opened its website to New Zealand customers.
Sustainability

Retailers, suppliers urged to eliminate plastic packaging

Businesses are being encouraged to switch to sustainable shipping materials.

Kathmandu offers same-day delivery from Melbourne stores, which remain open despite lockdown

Outdoor retailer partners with Uber to give customers in lockdown more delivery options.

TheMarket has doubled its range, reached over 165,000 in first year

Chief executive Justus Wilde shares key milestones from the online marketplace's first year in business.

Job market bounces back sooner than expected

Trade Me data shows some sectors had more vacancies in June than the same month last year.
Image of a person picking up a box of tampons off the shelf

Countdown wants to remove stigma around periods and incontinence

The supermarket has changed the way it describes products for periods and continence care.

Inside T2’s new, sustainable HQ in Melbourne

Collaborative breakout spaces, environmentally-friendly design decisions and more.

Retail Food Group flags increasing customer numbers in trading update

Franchisor now expecting underling EBITDA of around $35 million for FY20.
Image of Allbirds' new underwear range

Allbirds expands beyond shoes and socks

The iconic shoe brand has launched a new range of underwear for men and women.

Nick Scali brings forward dividend payment on strong sales

Furniture chain says sales have rebounded, but FY20 earnings still expected to be slightly down.
Image of a street in Palmerston North, the main city of the Manawatu-Wanganui region.

Regional NZ the big beneficiary of Level 1

Paymark data shows Manawatū consumers significantly outspent Auckland consumers in the first week under Level 1.
Image of a man and woman hiking

Super Retail Group raising A$203 million to grow omnichannel business

Rebel owner says sales growth has returned to pre-COVID levels as it taps shareholders for capital.
Marketing

Brands risk backlash over Black Lives Matter. Should they still speak out?

Brands including local luxury label Zimmermann have come under fire for not living up to their messages of equality.
Image of Harvey Norman store in Slovenia

Harvey Norman’s mixed results show impact of store closures

In Australia, where stores remained open, sales were up over 17 per cent, but in markets that forced stores to close, sa...

The Warehouse Group to cut 130 head office roles, close 6 stores

Retail giant accelerates changes in wake of COVID-19.

Zero-waste grocers form new association

Sustain Aotearoa wants to increase the prevalence of zero-waste grocers in NZ.

Countdown employees given Woolworths Group shares

Over 14,000 Countdown workers will get a stake in the supermarket's parent company.

PAS Group enters voluntary administration in attempt to restructure

Review owner hopes to restructure and continue to operate into the future.