Culture eats strategy for breakfast

By Dr Zivit Inbar, director of Different Thinking and a senior executive in HR and several business disciplines. “I keep getting shuffled from one person to another”. “No one in your company seems to care”. “The product I received and its functionality are very different than what is advertised on your site”. Sound familiar? Those are only three out of the common complaints about e-commerce. Managers normally think that this is a customer service issue. But they are wrong. The c

This content is for IR Pro subscribers only.

Subscribe now to unlock an all-access pass.

IR Pro - monthly

$6 for the first 30 days. (Auto renews at $30 per month)
  • Unlimited news access
  • Exclusive members only masterclasses (live and on-demand)
  • Weekly careers advice
  • Weekly and quarterly digital magazines delivered to your inbox
Subscribe now
MOST POPULAR

IR Pro - annual

$336 per year. (Auto renews annually.)
  • Unlimited news access
  • Exclusive members only masterclasses (live and on-demand)
  • Weekly careers advice
  • Weekly and quarterly digital magazines delivered to your inbox
Subscribe now