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Heather McIlvaine

Heather McIlvaine is features and premium editor - retail at Inside Retail. In her nearly four years writing for Inside Retail, Heather has traveled to Shenzhen to cover the epic Chinese shopping event Single’s Day, doggedly reported the details of Amazon's launch in Australia, toured the biggest office supplies store in the world to understand the future of physical retail, dissected the 'Instagram aesthetic' with three brands that embody the look and followed the local fashion industry's pivot to making PPE during Covid-19. An LA-native who now lives in Melbourne (via Munich), she could happily survive on a diet of good tacos, coffee and beer and welcomes local recommendations for all three.

From the author

Adidas and Allbirds team up to make lowest carbon footprint shoe yet

Brands will open the doors to each other's suite of sustainable innovations to set a new industry standard.
Image of Hokohoko website

New online mall spotlights Māori businesses

Hokohoko currently features products from 23 businesses.
Image of The Iconic's 100 per cent recylced delivery satchels

The Iconic switches to 100 per cent recycled delivery satchels

Online fashion giant marks another milestone in its ambitious sustainability plan.
Image of women wearing Camilla kaftans

Iconic Aussie kaftan brand Camilla launches dedicated NZ site

Fashion brand expands international presence.
Woman Shopping In Chancery Square Auckland New Zealand

Retailers reopen with range of safety measures in place

Move to Alert Level 2 allows retailers, cafes and other businesses to trade.
Image of Auckland city skyline

Lockdown could cost Auckland CBD $3.1 billion by 2021

Huge impact of COVID-19 could spark a new wave of support for local businesses.

Countdown owner lifts food sales in Q3

Supermarket chain benefits from pantry stocking during pandemic.
Image of Hype DC storefront.

Accent Group expects online uptick to last

Footwear giant says average daily online sales quadrupled during shutdown.
Screenshot of King Living's virtual showroom.

King Living opens virutal showroom

Furniture retailer launches immersive, interactive online shopping experience.

Kathmandu completes entitlement offer, raising $207 million

Outdoor brand hit hard by coronavirus strengthens its balance sheet.

“No choice”: Premier extends store closures to May 11

Major retailers choose to extend store closures despite technically being allowed to remain open.

Kogan sees biggest monthly increase in customers since IPO

Strategic investment in marketing resulted in rapid growth in March.

Kathmandu completes first stage of capital-raising without Briscoe Group

Outdoor retailer raises $154 million from institutional investors.

As NZ enters lockdown, retailers close their Australian stores

Hallenstein Glasson, Lovisa and others shut stores in Australia, as NZ enters lockdown.

Retailers hold onto cash amid global pandemic

Listed companies cancel, postpone dividend payouts.

Patagonia has temporarily closed all stores in Australia

Outdoor brand is one of the first retail chains to close in Australia due to COVID-19.
Asian business woman using calculator for accounting and analyzing investment in front of computer laptop at office workspace. banking , savings , accountant , finances and economy concept.

Kiwis most concerned about financial, not health, impact of virus

New study reveals more people are worried about losing their job than falling sick.

Pandora cuts 180 staff from regional offices in global reorg

The restructure is is expected to cost more than $300 million.
Photo of older woman shopping in a supermarket.

Kiwis over 50 feel ignored by brands: report

Ninety-four per cent dislike the way marketers communicate with them.