Inside Costco’s profit surge and the economics of buying differently

What Costco’s model reveals about value, loyalty and the future of grocery retail.
In the winter of 2009, a warehouse opened its doors in Docklands, Melbourne, and set about redefining how Australians think about value. Where the major supermarket chains offered familiar aisles of weekly staples, Costco offered something different. It presented mountains of bulk rice, pallets of toilet paper, enormous tubs of olive oil and shelves of Kirkland Signature goods that seemed almost an invitation to rethink the weekly shop. Few expected that, and 17 years on, this giant would not ju

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