The Trusts West Auckland mandates mask for shoppers

The Trusts West Auckland has rolled out a ‘No Mask – No Entry’ policy for customers, and is giving bonuses to staff working under the elevated alert levels. 

“We understand the inherent difficulty associated with retail shopping at the moment,” said Allan Pollard, CEO of The Trusts. “The requirement to wear masks is designed to ensure the safety of our employees and the wider community.”

According to Pollard, The Trusts’ staff will not provide masks to customers who do not bring their own.

“We are encouraging people who cannot or prefer not to wear a mask to shop online with us – where contactless delivery can be arranged.”

The retail chain has committed to pay frontline staff a 10 per-cent premium on top of their current wages in recognition of their support during the lockdown, the policy to take effect immediately. 

“The Covid-19 bonus payment is a gesture to go some way in acknowledging their value to us at this time.”

The Trusts operate 25 retail liquor outlets across West Auckland and are considered an essential service provider under current regulations.

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