From the author
Is the drive to be customer-first hurting retail’s most vulnerable workers?
With the window of express delivery contracting from next-day to same-day to within the hour, is employee well-being bei...
How Woolworths, Ikea and Tiffany are stepping up on inclusivity
Retail brands that see the value in inclusivity are poised for growth, Moensie Rossier explains.
Opinion: Are you wasting your time being a ‘woke’ brand?
Under mounting pressure to be socially accountable, retailers are behaving like good corporate citizens, but if their ef...
