Modest increase in New Zealand retail wages

Modest increase in New Zealand retail wages
(Source: Bigstock)

The average wage in New Zealand’s retail industry has increased by 2.8 per cent over the past year, reaching $29.68 an hour, according to Retail NZ’s latest Wages Guide.

This year’s report covers 27 roles ranging from juniors and apprentices to regional, operations and store managers.

Although higher than the 2 per cent growth in the minimum wage to $23.15 an hour in April, Retail NZ chief executive Caroline Young said it reflects the challenging trading conditions retailers face. 

“The 230,000 people working in retail provide an essential service to New Zealanders,” explains Young.

“Retailers know they must pay competitive rates to attract the best people, and it’s pleasing to see that the average wage remains well above the minimum wage. But wages have been increasing at a rate faster than growth in revenue across the retail sector.”

Last year’s survey showed an 8.3 per cent increase in average hourly wages.

According to Retail NZ, the retail workforce is diverse, with various roles in customer service, management, digital and data analytics, logistics, procurement, security, social media, and marketing. 

Retailers operating nationwide tend to pay their staff slightly more than smaller businesses operating from only one or two stores.

The survey shows that the average rate for national chains is now $30.79 an hour, slightly higher than the national average rate.

In addition to wages, 94 per cent of retail employers offer additional employee benefits, including in-store discounts (83 per cent), flexible work hours (50 per cent), commissions and incentives.

“Even in these challenging times for the retail sector, many of our members are still telling us they have difficulties finding talented people to fill many roles around the country,” added Young. 

“The Wages Guide shows some amazing opportunities for well-paid careers beyond the shop floor,” Young says.

The release of the Wages Guide coincides with the launch of the  7 Jobs in 7 Days TikTok campaign, which aims to showcase the diverse career pathways available in retail.

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