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‘Like a ghost town’: Retailers react to the Omicron wave

An already beleaguered retail industry is being pummelled by Omicron. Foot traffic is down in CBDs and shopping centres as consumers return to working from home. And stores are short-staffed as the highly contagious Covid-19 variant forces hordes of people into isolation.  We talked to four retailers about Omicron: Maxine Windram, director of specialty apparel store Brava Lingerie; Brittany Garbutt, owner and director of popular restaurant chain Pretzel Australia; Natasha Dwyer, founder of