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Are your stores fit for business…or are they the same old vanilla?

Having been in retail for many decades, I cannot help but visit stores and consume retail, even when not officially working. On a recent trip to South Africa I was therefore compelled to see the new developments in Johannesburg, (Mall of Africa) Pretoria (Menlyn Park) and Durban (Umhlanga). These are all major new retail developments in a country known for its strong retailers. My first observation, before delving into store product ranges – and trying to look inconspicuous as there is staff e