Retailing in the age of self-entitlement

Are we witnessing a crisis in today’s society and could the culprit be the all-consuming attitude of self-entitlement? A burgeoning collective demeanour of hidden agendas, political aspirations, personal retribution issues, self-promotion and the abhorrent love of our own voice. Is there a poor grasp of moral and community gratification with little concept in the joy of contributing without the expectation of reward? If so, is the same narcissism being embraced by modern-day business, preferri

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