Netflix billing error

netflixNetflix has been facing a barrage of complaints in New Zealand and Australia after billing customers multiple times incorrectly.

Netflix users alighted on social media to vent their anger, with some saying they had been billed eight to 13 times.

According to Netflix, the problem, which has only been experienced by a small percentage of New Zealand and Australian subscribers, has been resolved, with no extra money having been withdrawn from affected subscribers’ accounts.

“While no extra money was withdrawn from users’ accounts, it may take several days for the authorisations to drop from users’ bank accounts. Members may contact Netflix customer service if they have additional issues. We regret any inconvenience related to the problem,” said a Netflix spokesperson.

You have 7 articles remaining. Unlock 15 free articles a month, it’s free.