Why do retailers fail?

The big squeeze In our first post on the topic of failure, I gave an overview of what failure is, how we respond to it and how we should respond to it. There are many ways to describe what’s happening in the retail sector. Disruption is too generic, and not helpful to understand what is happening. I prefer to identify specific patterns and one such pattern is ‘convergence’ or what is referred to as the dumbbell effect. A good example would be shopping centres, where the big centre

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