Amazon Archives - Inside Retail

How Amazon innovates

The retailer breaks down its ‘work backwards’ process at the latest Innovation Day.

Costco takes Amazon’s US customer service crown

Wholesale retailer leads e-commerce and department stores for customer service.

Regulating Facebook could hinder small businesses with overseas customers

The ACCC should not overlook the role of social platforms in helping Australian small businesses sell goods globally.

Key takeaways from Women in Leadership Breakfast 2019

How Facebook, Amazon and others are supporting women leaders.

Amazon to roll out its own delivery network

Amazon reportedly wants to become less dependent on carriers.

The pros and cons of free product samples

Should retailers follow Amazon’s example to offer free product samples?

Amazon shares to jump 20 per cent in 2019

Analyst predicts bumper year for online marketplace.

Amazon expanding cashier-less stores to airports

Online retailer looking to expand into US international airports.

Amazon selects New York, Virginia for new headquarters

Global e-commerce giant reveals locations of new US headquarters.

Alibaba enjoys record Singles Day sales

E-commerce giant sees $45.65 billion in transactions over 24 hour period.

Why the last mile is the most exciting part of retail right now

Here’s who is on the cutting edge of last-mile delivery.

What Walmart can teach retail

Three lessons that apply to any retailer.

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