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Behind the success of Japanese retailer Books Kinokuniya
Where many megastores around the world have faltered amid competition from online retailers and ebooks, Books Kinokuniya...
New book reveals secrets behind the success of franchise leaders
New Zealand’s Top Franchise Leaders' book suggested New Zealand is the world’s most-franchised nation dominated by retai...
5 team check-ins you should do before the end of the year
It's been a big year for us all, but don't forget to find time to catch up with your staff.
How a simple uniform refresh can keep customers coming back
What your team wears matters as it really sets the tone for the experience one can expect when dealing with your brand.
Who are Australia’s 20 coolest retailers in 2020?
From luxury fashion to toilet paper, here are the Australian retailers who went above and beyond in 2020.
Opinion: How social commerce is cutting out “the messy middle” of e-commerce
Social media giants like TikTok, Facebook and Pinterest are now cashing in to to get a piece of the e-commerce pie.
The new challenges of last mile in the time of Covid
Managing supply-chain issues, dealing with delivery delays and changing consumer shopping patterns, retailers face new c...
Here’s what Black Friday 2020 will look like
Discounts will spread over more days, technology will manage queues - and there will be a lot of online shopping.
Welcome to the weekly startup roundup
Digital-only fashion brand Republiqe, secondhand luxury fashion platform AirRobe and modest swimwear business Haneeza gi...
Beware: The 7 deadly sins of leaders
From narcissism to inaction and micromanagement, here are the fatal mistakes that business leaders make – and how to avo...
Here’s how I’m shaping the next generation of retail leaders
Head of retail Gabrielle Roux at womenswear brand Sheike is passionate about shaping the next generation of leaders and ...
Price, prints, swim: New Tigerlily CEO gives customers what they want
We chat with new CEO Adam Wilkinson about breathing new life into the iconic Australian swimwear brand since it went int...
How H&M went from global to ‘glocal’
As fast fashion label H&M expands in Asia, the Swedish company is tapping local models and creative partners to up its a...
Ripping up the retail rulebook
Extraordinary changes to how we shop are happening in New Zealand, as COVID-19 restrictions bite.
Hudson’s Bay Company to sell Lord + Taylor for US$100m
Department store owner offloading business to focus on remaining portfolio.
