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The Harvey Norman saga is a warning about the impacts of cancel culture
If you’re looking for a clear example of how a retail brand should never act, look no further than the furniture and ele...
Easter spending rebounds in 2021: Paymark
Customer spending between Easter Thursday to Tuesday hit a total of $720 million – 130 per cent up on the same period of...
‘Always thank your team’ — and other management tips from a Toys R Us exec
To be a good manager, always begin with the end in mind and think of the customer at the centre.
New York store keeps neon dream alive for 50 years
From a cross-legged Ronald McDonald to a martini glass replete with olive, classic neon signs fill Let There Be Neon, a ...
The RealReal to fashion brands: Embrace resale or get left behind
Why brands should embrace fashion resale and rental, according to industry experts.
Disney to close at least 60 North American stores, focus on e-commerce
In November, Disney launched digital marketplaces in Australia, New Zealand and India.
JB Hi-Fi and Super Retail: Here’s why they killed it in 2020
JB Hi-Fi and Super Retail Group emerged from the past year stronger than anyone could have anticipated. Here are the sec...
Six tips for more productive flexible working
Flexible working must supports healthy balance for employees and not increase stress on them or their lives.
Li Ning to buy up Clarks footwear for US$69 million
Viva China aims to buy up 51 per cent of the footwear retailer.
The role of the retailer in a mask mandate
In a mask mandate how much responsibility falls on the retailer?
Behind the success of Japanese retailer Books Kinokuniya
Where many megastores around the world have faltered amid competition from online retailers and ebooks, Books Kinokuniya...
New book reveals secrets behind the success of franchise leaders
New Zealand’s Top Franchise Leaders' book suggested New Zealand is the world’s most-franchised nation dominated by retai...
5 team check-ins you should do before the end of the year
It's been a big year for us all, but don't forget to find time to catch up with your staff.
How a simple uniform refresh can keep customers coming back
What your team wears matters as it really sets the tone for the experience one can expect when dealing with your brand.
Who are Australia’s 20 coolest retailers in 2020?
From luxury fashion to toilet paper, here are the Australian retailers who went above and beyond in 2020.
