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Technology

Facebook to buy customer service startup Kustomer
FILE PHOTO: A 3D printed Facebook logo is placed between small toy people figures in front of a keyboard in this illustration taken April 12, 2020. REUTERS/Dado Ruvic/Illustration/File Photo

Facebook to buy customer service startup Kustomer

Facebook said it will buy customer service startup Kustomer, as the world's largest social network forays further into e-commerce. Financial details of the deal were not disclosed, however The Wall Street J...
Retailers should be prepared for Black Friday cyber attacks
Are digital fitness apps the biggest opportunity in activewear?
How PepsiCo and HiSmile are using data as their north star
New World Papakura unveils ‘Zoom Trolley’ shopping

Technology Archives

Image of Apple store in Hong Kong

Are retailers falling behind on AI adoption?

A new report from Google Hong Kong shows a discrepancy between AI readiness in retail and other sectors. Here’s why.
Eftpos machine

Centrapay signs three-year deal with Epay, creating digital gift cards

Centrapay has signed a three-year partnership with Epay New Zealand to introduce digital gift cards.

Shopify data stolen by “rogue” employees

Two members of Shopify’s support team were engaged in a scheme to obtain customer transactional records of certain merch...
Image of someone using AR tool on a mobile phone

Kmart just launched an AR tool. But do customers really use them?

AR seems perpetually stuck on the list of tech trends to watch. That could be about to change.
Countdown Scan&Go

Countdown launches Scan&Go technology trial

New Zealand grocer Countdown has unveiled its contactless shopping Scan&Go technology which allows customers to scan, ba...

Covid-19 advice for NZ businesses: Be more prepared to face future crises

Fifty-three per cent of NZ businesses put resiliency and being prepared for another pandemic on top of their plans while...
Dominos call on arrival

Domino’s will now call customers two minutes before their pizza arrives

Domino’s technology-led delivery service is about to get more reliable, the business said, with the introduction of a ‘C...
Working from home

Home PC market surges during lockdowns

New Zealand’s PC market has recorded approximately 40 per cent growth due to increasing notebooks demand during lockdown...

Laybuy’s ASX debut values company at A$246 million

New Zealand company Laybuy listed today on the Australian Stock Exchange with an initial public offer (IPO) that raised ...
Techsembly founders Ross Knight, Sohail Qureshi and Amy Read.

Startup helps companies launch marketplaces during Covid-19

Techsembly, a Singapore technology startup, is securing clients worldwide after developing a Software-as-a-Service platf...

Coca-Cola Amatil takes a stake in Centrapay

Coca-Cola Amatil’s corporate venture investment fund Amatil X has invested in the digital asset payment platform Centrap...
Card spending

Card payments rise while ATM withdrawals slow

New Zealanders are using cards to shop more than cash – and ATM withdrawals are on the decline.

From survive to thrive: Tech-driven strategies to help Aussie retailers

The pandemic has forced many retailers to shift their approach to survive.

Woolworths invests in online shopping tech company

Longtail UX has raised $2.25 million from Woolworths' venture capital arm and homewares giant Global Retail Brands.

Retail card spending continues rebound on loosening restrictions

Card spending increases for fourth consecutive month, says StatsNZ.