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Opinion

Opinion Archives

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Choice Paradox: Why customers shouldn’t be spoilt for choice

Research shows that too much choice results in cognitive overload, with consumers often just walking away empty-handed. ...

Retail without borders

When Australia’s doors slammed shut last March, it cost the retail industry a bundle. But internal border closures have ...

Ready, set, IPO: Why retailers are going public in 2021

After delaying public floats last year due to market volatility, these major retailers are revisiting their IPO plans.

How to support staff at the most stressful time of the year

These five practical tips can help lessen the impact of seasonal stress.

Opinion: Is the future of retail in AI? (co-written with AI)

It's time retailers got on board with artificial intelligence, or they'll risk being left behind.

We need more buzzy precincts like NYC’s SoHo. Here’s how to build them

Here’s what world-famous precincts like NYC’s SoHo and Paris’ Marais have in common.

Four ways to deal with procrastination

Working from home can come with its challenges, including the need to self-motivate and avoid distraction.
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Opinion: In your career, what’s more important, success or significance?

What do you offer the world in return? What value do you add to it?

Opinion: So you want to sell your business?

You might think an investor is keen to buy into your business, but here's what you need to know to make it happen.

Opinion: How walkable cities can change the world

While cities often still reflect that preference for machine over foot, there are movements around the world aiming to c...

How to end every workday on a high

A Shut Down ritual can help ease the transition from end of workday to home life.
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Opinion: When stylists become sales assistants

Savvy retailers now understand the importance of engaging experienced and qualified stylists.
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How to master the art of LinkedIn

Understanding how to create great content on LinkedIn can go a long way to helping you forge better connections with oth...

Opinion: Here’s how ‘value’ has changed for customers since Covid

Shoppers want to make sure they want to spend their money wisely, here's how smart retailers can tap into that.
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Opinion: Why brands need to let their halos shine

With optimism in ever-shorter supply, now is the time for brands to seek out ways to cast a long-lasting glow over every...

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