Omnichannel
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How Cue is bringing the best of online to its physical stores
Video stylists and multichannel wishlists are changing how the retailer sells to customers.
Will the global furniture boom continue into 2021?
The furniture industry has seen some strong tailwinds in 2020, as customers continue spending more time at home. But wi...
Online, card spending rise in September, post lockdown
Spending online surged in September, but by a lesser amount than when Auckland was in lockdown in August.
Why it’s time retailers finally pay attention to older customers
Retailers would be wise to engage the growing number of older consumers who have embraced e-commerce in recent months.
No more ‘vanilla’: Freedom CEO reveals major turnaround plans
Here's why the Australian furniture retailer is returning to its design-led roots in its latest rebrand.
Analysis: Stop forcing your customers to switch channels
Retailers need to focus on making it easy for customers to buy from them, on- or offline.
Adore Beauty looks to raise A$269.5 million in IPO
Adore Beauty has today launched a prospectus with the Australian Securities and Investments Commission to list on the Au...
Analysis: How Nike is boosting growth through DTC and digital
In its latest results, the retail giant revealed encouraging signs of recovery from the pandemic. Here's what's driving ...
Countdown opens Wellington eStore to fulfill online demand
Countdown has opened a purpose-built, permanent eStore in Wellington to serve rising demand for online grocery shopping ...
Inside Forever New’s global expansion
Australian womenswear brand Forever New unveiled its relaunched international site several days ago, now servicing 19 co...
Wardini Books named New Zealand’s best book store
Hawkes Bay’s bookstore Wardini Books has won the Nielsen Bookshop of the Year title for 2020.
Online shoppers say delivery costs, customer service drive brand loyalty
The Covid-19 pandemic has reshaped consumer expectations of online shopping according to new research from Emarsys.
NZ online spending soars in August
New Zealand online retail sales in August surged as another wave of lockdowns took effect.
Here’s why Gen Z hates your brand
Retailers must take note of the changing values and expectations of Generation Z before it comes into its full economic ...
Mosaic Brands expects online growth to continue into future
The group's online sales grew 14.7 per cent year-on-year.
Failed at omnichannel? Don’t assume e-commerce will save you
Contributor Nathan Bush says failed omnichannel retailers shouldn’t count on success by shifting online.
Welcome to the digital evolution
The unprecedented self-isolation of Australians nationwide forced retailers to rethink their digital initiatives fast. H...
Super Retail Group raising A$203 million to grow omnichannel business
Rebel owner says sales growth has returned to pre-COVID levels as it taps shareholders for capital.
Omnichannel retail: Is it really the answer?
Often seen as the holy grail of modern retail, omnichannel may not actually deliver the value that so many expect.
COVID-19: E-commerce ups its game
Here are some of the challenges e-commerce businesses face in the time of coronavirus.
