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Omnichannel

Cheers! How liquor brands can prepare for the festive season

Cheers! How liquor brands can prepare for the festive season

The global Covid-19 pandemic will have long-lasting effects on our lives for years to come. In the case of alcohol consumption, the pandemic has shifted how, where, when, and what alcohol choices consumers cho...
Chipotle shows that digital restaurants are the future
Why Christmas will be very different for retailers this year
Analysis: Here’s what Singles Day says about the future of retail
Tax take from offshore e-commerce sites set to hit $100 million

Omnichannel Archives

Supermarket shopper

Countdown posts solid growth as e-commerce surges

Woolworths' Countdown business saw sales grow 6.9 per cent during the quarter to $1.8 billion, while online sales rose 5...
Woolworths Carrum Downs_Estore

What Walmart’s e-commerce labs tell us about the future of retail

Retailers around the world are powering forward with innovative digital concepts to improve the customer experience.
Christmas shopping mall

Once bitten, twice shy: Why retailers will be nervous of a Covid Christmas

While retailers will welcome the Christmas sales boost, the silly season is set to put immense pressure on supply chains...

Here’s what Black Friday 2020 will look like

Discounts will spread over more days, technology will manage queues - and there will be a lot of online shopping.
Cue Clothing CIO Shane Lenton

How Cue is bringing the best of online to its physical stores

Video stylists and multichannel wishlists are changing how the retailer sells to customers.

Will the global furniture boom continue into 2021?

The furniture industry has seen some strong tailwinds in 2020, as customers continue spending more time at home. But wi...
cards

Online, card spending rise in September, post lockdown

Spending online surged in September, but by a lesser amount than when Auckland was in lockdown in August.

Why it’s time retailers finally pay attention to older customers

Retailers would be wise to engage the growing number of older consumers who have embraced e-commerce in recent months.

No more ‘vanilla’: Freedom CEO reveals major turnaround plans

Here's why the Australian furniture retailer is returning to its design-led roots in its latest rebrand.
Image of smartphone

Analysis: Stop forcing your customers to switch channels

Retailers need to focus on making it easy for customers to buy from them, on- or offline.

Adore Beauty looks to raise A$269.5 million in IPO

Adore Beauty has today launched a prospectus with the Australian Securities and Investments Commission to list on the Au...
A group of Nike sneakers

Analysis: How Nike is boosting growth through DTC and digital

In its latest results, the retail giant revealed encouraging signs of recovery from the pandemic. Here's what's driving ...
Countdown Grenada eStore

Countdown opens Wellington eStore to fulfill online demand

Countdown has opened a purpose-built, permanent eStore in Wellington to serve rising demand for online grocery shopping ...
Forever New campaign

Inside Forever New’s global expansion

Australian womenswear brand Forever New unveiled its relaunched international site several days ago, now servicing 19 co...
Wardini Books

Wardini Books named New Zealand’s best book store

Hawkes Bay’s bookstore Wardini Books has won the Nielsen Bookshop of the Year title for 2020.