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Omnichannel

NZ online spending soars in August
New Zealanders spent more online in August.

NZ online spending soars in August

New Zealand online retail sales in August surged as another wave of lockdowns took effect.  According to BNZ Marketview, which tracks online spending month by month, online sales surged 27.1 per cent year o...
Online shoppers say delivery costs, customer service drive brand loyalty
Here’s why Gen Z hates your brand
Wardini Books named New Zealand’s best book store
Inside Forever New’s global expansion

Omnichannel Archives

Grocery delivery

Countdown opens Wellington eStore to fulfill online demand

Countdown has opened a purpose-built, permanent eStore in Wellington to serve rising demand for online grocery shopping ...
Forever New campaign
Omnichannel

Inside Forever New’s global expansion

Australian womenswear brand Forever New unveiled its relaunched international site several days ago, now servicing 19 co...
Wardini Books

Wardini Books named New Zealand’s best book store

Hawkes Bay’s bookstore Wardini Books has won the Nielsen Bookshop of the Year title for 2020.
Older online shopper

Online shoppers say delivery costs, customer service drive brand loyalty

The Covid-19 pandemic has reshaped consumer expectations of online shopping according to new research from Emarsys.
Online shopping from home

NZ online spending soars in August

New Zealand online retail sales in August surged as another wave of lockdowns took effect.
Group of three teenage girls
Omnichannel

Here’s why Gen Z hates your brand

Retailers must take note of the changing values and expectations of Generation Z before it comes into its full economic ...

Mosaic Brands expects online growth to continue into future

The group's online sales grew 14.7 per cent year-on-year.
Omnichannel

Failed at omnichannel? Don’t assume e-commerce will save you

Contributor Nathan Bush says failed omnichannel retailers shouldn’t count on success by shifting online.

Welcome to the digital evolution

The unprecedented self-isolation of Australians nationwide forced retailers to rethink their digital initiatives fast. H...
Image of a man and woman hiking

Super Retail Group raising A$203 million to grow omnichannel business

Rebel owner says sales growth has returned to pre-COVID levels as it taps shareholders for capital.
Omnichannel

Omnichannel retail: Is it really the answer?

Often seen as the holy grail of modern retail, omnichannel may not actually deliver the value that so many expect.

COVID-19: E-commerce ups its game

Here are some of the challenges e-commerce businesses face in the time of coronavirus.

EuroShop 2020: From clicks to bricks

Sponsored: Digital natives are investing in bricks-and-mortar.
Omnichannel

The relationship between online and physical retail? It’s complicated.

What we can glean from the past Christmas trading season.

Capitalising on the consumer buying revolution

Sponsored: Collaboration, data and technology for growth.

Cotton On launches on The Iconic

This marks the first third-party wholesale partnership for Cotton On Group.

Tommy Hilfiger: Catching up is maybe not an option

Fashion icon talks transformation during the final day of the NRF Retail's Big Show.

Fonterra’s Chinese play via Alibaba

Kiwi firm partners with e-commerce giant.

NRF Retail’s Big Show Wrap Up – Day 1

Insights from the global retail event.

Aussie retailer hit by NZ Customs ruling

Fashion group downgrades earnings guidance.