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Omnichannel

Omnichannel Archives

How retailers are racing to meet the needs of older online shoppers

As baby boomers become the fastest growing group of online shoppers, retailers are battling to become their go-to destin...

Ikea set to deliver update on NZ operation, not deterred by Covid-19

The Swedish furniture and homewares firm has been rumoured to launch in the next several months.

Why supermarkets are investing in payment platforms

Major supermarkets are investing heavily in payment platforms in a bid to deliver a seamless customer experience that ri...

Good. Different? Aldi follows rivals on self-service and e-commerce

Aldi Australia is rolling out self-service technology to select stores in NSW and taking its first steps in e-commerce.

Accent Group distribution rights grow with Next Athleisure, Glue buy up

CEO Daniel Agostinelli says Glue Store's store network will be growing under Accent's leadership.

Analysis: Will older Asian consumers cling to e-commerce post-Covid?

Older online shoppers have long been viewed as the last barrier to full scale generational e-comm adoption, but the pand...

An insider’s look into Lego’s digital strategy

After a rollercoaster year, Danish toy giant Lego’s online sales are now on par with its in-store sales,

How Pandora’s digital formula boosted sales during the pandemic

Pandora exec talks about the expansion of the jewellery giant's Virtual Try-On and other digital firsts.

Can the Google Store take a bite out of Apple?

Google’s decision to invest in bricks-and-mortar retail proves that there’s still power in the in-store experience.

APAC is driving global e-commerce growth. Here’s how retailers are adapting

While some retailers have struggled with the accelerated shift to e-commerce, others are embracing entirely new mediums ...

TerryWhite Chemmart unveils its omnichannel future

The offer, called ‘myTWC’, will start later this month, and is a key part of the business’ digital evolution, said CEO D...

Full House: GRBA unveils new homewares brand

Over 50 House - Bed & Bath stores will open nationally as GRBA seeks to capitalise on closed borders.

Maison de Sabré unveils global expansion plans

The Australian accessories brand has just opened its first store in Sydney and says more are in the works.

Havaianas to auction off NFTs as brand focus shifts to digital

The foray into NFTs is part of a new digital-first mindset at the flip-flop giant.

“Impossible to ignore”: Witchery MD’s plans to capitalise on digital growth

Witchery MD Simon Schofield discusses the new bricks-and-mortar experience and the brand’s revitalised product range.