Opinion News - Inside Retail NZ
The online giant’s latest retail brainwave has the potential to take customer interaction to a whole new level.
New technology is converging to make it possible.
For all the projects, training schemes, improvement programmes and fast-track systems, retail still finds itself as a last resort to prospective employees.
Why are retailers focused on ‘experience’ when they can’t get basic customer care right?
Brian Walker on the power of storytelling in retail.
Take a look at who’s doing it right
A proposed cutback of the single-use checkout bag is but a diversionary ploy
If you build the stage, who will come to act on it?
What invitation do you have to play in the great game of retail?
Retailers invest millions of dollars fabricating store ambience, so why doesn’t it always work?
The true measure of a retailer’s ability is the management of its gross profit.
The “weekly shop” will soon be consigned to retail history.