Opinion News - Inside Retail NZ

For Allbirds, it’s all about the triple bottom line

We take a look at the ethos of this high-flying New Zealand brand.

The new golden rule for retailers

Experience is the new currency of 21st-century retail. Here are the four main types.

How the right scent can make a store irresistible

Tips on the underrated art of scent marketing.

The space race: How to design your shop floor to build loyalty

A case for taking products off the shelves, and putting classrooms in the store.

True leadership is not a “yes” brigade

Opinion: A true leader should not be held to the old guard’s ways.

What’s in store: 10 retail trends and predictions for 2019

This year’s trends confirm that consumers are taking control and are the driving force for change.

The relationship between online and physical retail? It’s complicated.

What we can glean from the past Christmas trading season.

The great loyalty swindle

Forget everything you think you know about customer loyalty.

Why the last mile is the most exciting part of retail right now

Here’s who is on the cutting edge of last-mile delivery.

What Walmart can teach retail

Three lessons that apply to any retailer.

Retailers that meet the demands of irrational, emotional customers will survive

Learning from Domino’s, Woolworths and 7-Eleven.

What plagues retail today?

Manager remuneration, corporate sterility and business EI.

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