Opinion News - Inside Retail NZ

Unpacking the UN’s Sustainable Development Goals for Australian retailers

Contributor Adrian Jones addresses the most relevant SDGs for retail.

The rise of conversational marketing

More people are shopping online now than ever before, giving brands the perfect opportunity to embrace new ways of connecting.

Back to the future: The rise of TV

Contributor Mark Baartse explains why we’re seeing a slew of TVCs from online retailers right now.

Failed at omnichannel? Don’t assume e-commerce will save you

Contributor Nathan Bush says failed omnichannel retailers shouldn’t count on success by shifting online.

13 tips for better crisis communication

When a crisis hits, people in the workplace turn to their leaders for clarity, honesty and reassurance. Here’s how to get on top of it.

Why we shouldn’t write off physical shopping just yet

The basic human desire for social contact is part of the physical shopping experience.

Good news: We’re making progress on the textile waste problem

From wild grasses to fabric: A look at the innovative tech companies making fashion more sustainable.

Culture is key to recovery

Determining the cultural attributes of the workforce necessary to get through this crisis is what will pave the way to eventual recovery.

Beyond whitepapers and webinars: What retailers really want from tech partners

Five things technology companies can do to help retailers get through COVID-19.

Understanding consumer sentiment during COVID-19

Retail Doctor Group runs through how to understand and utilise data on the changing consumer.

I’ve spoken to dozens of retail execs in the last two weeks. Here’s what I learned

Matt Newell shares insights from his conversations with retail executives.

Want to know how to survive COVID-19? Look to JD.com

The retailer went online during the SARS outbreak in 2003. Now it’s one of the biggest e-commerce companies in China.