Opinion News - Inside Retail NZ

I’ve spoken to dozens of retail execs in the last two weeks. Here’s what I learned

Matt Newell shares insights from his conversations with retail executives.

Want to know how to survive COVID-19? Look to JD.com

The retailer went online during the SARS outbreak in 2003. Now it’s one of the biggest e-commerce companies in China.

Online groceries during the pandemic – a solution?

How supermarkets could quickly ramp up online delivery.

What all great stores have in common

The secret to a great shopping experience? Sense of place.

Why product is no longer enough to survive in retail

Our contributor believes retailers need to diversify their revenue streams to remain profitable in a challenging environment.

The limbic system, the cognitive mind and the user illusion that misleads

This misconception about consumers is still rampant in retail.

The case for swimming against the current

Why when everyone else is zigging, it’s time to zag.

End of ownership: Why rental services are dominating retail

And why some retailers are launching their own rental offers.

Don’t innovate, adapt: What retailers can learn from Ikea

The furniture retailer has adapted its iconic store format for urban shoppers.

What Barney’s bankruptcy means for luxury retail

The cost of rent and rise of D2C are destabilising the traditional luxury market.

For Allbirds, it’s all about the triple bottom line

We take a look at the ethos of this high-flying New Zealand brand.

The new golden rule for retailers

Experience is the new currency of 21st-century retail. Here are the four main types.