Key Advice for Retail Industry Professionals - Inside FMCG

Informal feedback: we crave it more than ever, and don’t care who it’s from

Benefits can come from feedback between colleagues, making managerial feedback non-essential.

When it comes to textile recycling, let’s be astronauts

Contributor Adrian Jones argues for taking action on textile waste.

13 tips for better crisis communication

When a crisis hits, people in the workplace turn to their leaders for clarity, honesty and reassurance. Here’s how to get on top of it.

Jacinda Ardern

Open, honest and effective: what makes Jacinda Ardern an authentic leader

The key to the leader’s popularity is her authenticity.

Food retailers urged to adapt to survive isolated customers

Food retailers are being urged to adapt to survive the social isolation measures Kiwis are taking on.

Goldman Sachs’ push for board diversity doesn’t go far enough

Research shows women make company boards more innovative – and the more, the better.

Huge success in business is largely based on luck

The inconvenient truth is that exceptional successes in business are largely based on luck.

A lot of people find stores stressful – here’s what you can do about it

Our contributor explores the drivers of negative CX, and offers a solution.

“Retail is not dead. That’s my firm view”: PAS Group’s Eric Morris

Fashion group CEO shares his thoughts on where the focus should lie for businesses in 2020.

Online competition didn’t kill Jeanswest. Boring retail killed Jeanswest.

Our contributor takes a closer look at one of the larger administrations of January.

Five key apparel-sourcing trends for this year

Challenges provide opportunity to rethink business models.

Holiday season could see unions target retailers

Industrial relations consultancy expects increased union activity during the Christmas period.