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Brian Walker

Brian Walker is founder and CEO of Retail Doctor Group, a retail advisory and consultancy group and the Australian elected partner member of the global retail expert’s alliance Ebeltoft Group.

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The common thread in retail failures

Competitive advantage during global uncertainties

Who are your customers really?

The future of s-commerce

The paradox of omnichannel

A new trend in homewares retail

Solving the ‘last mile’ delivery challenge

Inside Starbucks’ Reserve Roastery Seattle flagship

Ikea shakes up store format with digital hybrids

Disruption and used car salesmen

Homebase challenges ahead as Bunnings enters UK

Building the pre and post purchase customer experience

Why mobile and social media are revolutionising retail

How to consider retail distribution

How to communicate change

How to breed innovation

Are we innovative retailers?

Where is the power?

When a strategy wastes time and money

Designing the real customer experience