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Brian Walker

Brian Walker is founder and CEO of Retail Doctor Group, a retail advisory and consultancy group and the Australian elected partner member of the global retail expert’s alliance Ebeltoft Group.

From the author

Sports & adventure

Breaking out of the cookie-cutter mould

Putting community back at the heart of retail.
Customer

Capitalising on the ‘menaissance’

The men’s fashion industry is growing at a rate more than two times that of women’s clothing.
Store design

The ‘discovery store’ is the new flagship

To compete with the masses, including copy-cats, brands are utilising the power of physical spaces to establish themselv...
Store design

Becoming a disruptive retailer

‘Design thinking’ as an ethos is helping one retailer go from strength to strength.
Management

Setting another place at the retail table

A raft of international retailers have set their sights on Australia in 2017.
Management

Top line sales or retail basics?

Spate of retail failures pre-Xmas highlights the risky strategy of chasing growth over productivity.
Software & systems

AR: the next big step for retail

Why we predict AR will be bigger than VR in 2017.
Marketplace

Amazon the tip of the iceberg

Invest in your business model early before customers divest.
Customer

How to convert passers-by into loyal brand advocates

Do you know what peel off rate you are getting from passerby traffic?
Software & systems

Why clever beats innovation

A good idea poorly delivered will beat a good innovation poorly delivered every time.
Customer

Going Global – Understanding the American Shopper

Why retailers should pay attention to the key characteristics of shoppers in the US.
Software & systems

Personalisation and Profitability

How one fashion retailer is utilising data-driven technology and real human-to-human interaction to fuel growth.
Store tech

Investing in instore digital tech

Why Sephora’s investment in instore digital technology is an example all retailers can learn from.
Store design

Creating emotion from flat-pack furniture

Retail Doctor Group looks at Ikea's pop-up restaurant called ‘The Dining Club’ in London.
Supply chain

Drones to drive the future of retail?

A look at the various roles that drones could play in retail in the near future.
Marketing

YouTube takes on bricks and mortar

Video rules as content king online, but even the mighty YouTube is seeing merit in physical retail stores.
Health & beauty

The physical fingerprint of the retail ecosystem

How US beauty retailer, Benefit, is building a retail ‘ecosystem’ with a unique London pop-up
Marketing

Forget channel, think ecosystem

Why thinking in terms of ecosystems, not channels, is a sound growth strategy.
Software & systems

The Internet of Things and retail

How the Internet of Things will change retail and life as we know it.
Management

Running a business by remote

Brian Walker on the traits of successful CEOs who lead from the shop floor and not from the boardroom.