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Hotter, quicker, faster: Domino’s GM on what NZ customers want

Domino’s has long been a leader in retail technology. The pizza chain has been a proponent of QSR delivery for decades, and has heavily invested into making itself accountable to customers: from cameras in stores showcasing a customers’ order for their approval before it has even left the store, to an aim to deliver a meal within 10 minutes of an order being made. Here, Domino’s New Zealand general manager Cameron Toomey discusses how Covid-19 has changed what people expect from fast food