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Here’s why Mosaic Brands’ CEO believes retail training drives success

Mosaic Brands, the business behind some of Australia’s biggest womenswear retail chains — Noni B, Millers, Rivers, Katies, Autograph, Rockmans, beme, W.Lane and Crossroads — is giving frontline retail staff the opportunity to gain a Certificate III or Certificate IV in Retail through a new online training program. Starting this month, Mosaic Academy will upskill team members in the areas of retail service, sales and management. We recently spoke with Mosaic Brands’ CEO Scott Evans about